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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.6 /10
CX Score
8.7 /10
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Category
Acumatica Cloud ERP
8.6 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
80%
Conflict Resolution:
83%
Strategy & Innovation:
81%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

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4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 81

Governance Risk and Compliance

86

Accounting and Financial Management

84

Supply Chain Management

84

BI and Performance Management

84

Service Management

83

Customer Relationship Management

83

Procurement Management

81

Human Capital Management

80

Job and Project Management

80

Industry Specific Capabilities

78

Analytics and Reporting

78

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Implementation

81

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Acumatica Cloud ERP Reviews

Frances A.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

ALL IN ONE

What do you dislike most about this product?

SOMETIMES HARD TO DIND A SOLUTION TO AN ISSUE AND HAVE TO JUMP THROUGH HOOPS TO GET IT

What recommendations would you give to someone considering this product?

BE PREPARED TO SPEND A LOT FOR CUSTOMIZATIONS

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tayler O.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Full featured and industry specialized.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

The implementation process from sales through to go live was a breath of fresh air with respect to transparency and vendor side knowledge.

What is your favorite aspect of this product?

The development team is constantly reviewing user requests and implementing new features,

What do you dislike most about this product?

Report customization and creation could be improved to make it easier for an end user to create their own reports.

What recommendations would you give to someone considering this product?

Make sure that you have a full implementation team and you take more time than you think you need to implement before go live.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Easy to use, seamless integration

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Inspires Innovation
  • Respectful
  • Fair

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