Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.5 /10
CX Score
8.6 /10
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Acumatica Cloud ERP
8.5 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
79%
Conflict Resolution:
83%
Strategy & Innovation:
79%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

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5% Negative
6% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 82

Governance Risk and Compliance

86

BI and Performance Management

85

Customer Relationship Management

85

Supply Chain Management

85

Service Management

84

Accounting and Financial Management

84

Human Capital Management

83

Procurement Management

83

Job and Project Management

81

Analytics and Reporting

81

Industry Specific Capabilities

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Ease of Data Integration

84

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Ease of Customization

80

Acumatica Cloud ERP Reviews

Jill L.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use once set up. Some features immature.

Likeliness to Recommend

7 /10

What differentiates Acumatica Cloud ERP from other similar products?

Construction module. Ease of use. Depth and variety of training.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

I believe some aspects of the product are immature like the payroll module or some features to the construction module that I would like to see as a standard item. However, what I disliked the most was the implementation where is was presumed that we had sophisticated IT support and we did not. I would definitely recommend hiring that resource if you do not have that in house.

What recommendations would you give to someone considering this product?

Have a test drive. Talk to successful users of the product in your size and sophistication range.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Effective Service

Jen H.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic software and team!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

For me, the choice came down to the capabilities of the integration of our other systems and well as the ease of customizing my needs for my industry within the software. The other determining factor for us was the team we work with. Even in the beginning with sales, I never felt pressure or that we were just another customer. I felt they were more of a partner with us and that stood out from the rest.

What is your favorite aspect of this product?

The capability of integration as well as being able to customize screens by user. I also love the inventory portion of the software.

What do you dislike most about this product?

I wouldn't say I dislike anything about the product. If I had to pick something to be a little bit easier, it would be creating new or editing existing reports.

What recommendations would you give to someone considering this product?

If you need a reliable ERP system, this one is it. We do not have any server down time, or down time due to upgrades. The Acumatica team we work with is hands down the best. The integration and customization this allows you is going to set them apart from others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harry G.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Versatile Cloud ERP with Customization Challenges.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica Cloud ERP distinguishes itself through its pay-by-computing-resource pricing model, and not per-user licenses. With its model, businesses can extend operations with no additional cost for new users, and it works best for companies with expansion in mind. With its simplicity in adding an infinite number of users, it promotes increased use in the entire organization, and collaboration and transparency in terms of information become even simpler.

What is your favorite aspect of this product?

My favorite Acumatica Cloud ERP feature is its deep module stack that covers a range of business processes. With its integration between financial management, customer relation management, and project accounting, and vertical modules including manufacturing and construction, Acumatica forms one, unfragmented platform for dealing with a range of business processes. With its integration model, Acumatica eliminates information silos and provides real-time access to information regarding all aspects of a business.

What do you dislike most about this product?

One aspect I have a problem within Acumatica is its security configuration complexity level. As beneficial and powerful as granular access controls for users, configuring and managing user roles and access can become cumbersome and disorienting. How "Not Set" defaults can cause access restrictions not desired can make planning and ongoing maintenance a necessity to implement security effectively.

What recommendations would you give to someone considering this product?

For businesses considering Acumatica Cloud ERP, my recommendation is to make a thoughtful examination of your specific industry needs and how Acumatica can address them. As flexible and configurable as Acumatica is, certain industries will have out-of-the-box capabilities that will work for them and not for others. Consult with Acumatica partners and existing users in your specific field and gain an understanding of how the system can be shaped to your specific use cases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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