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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.5 /10
CX Score
8.6 /10
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Category
Acumatica Cloud ERP
8.5 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative
6% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 82

Governance Risk and Compliance

85

Customer Relationship Management

85

BI and Performance Management

85

Accounting and Financial Management

84

Service Management

84

Supply Chain Management

84

Human Capital Management

83

Procurement Management

82

Analytics and Reporting

80

Job and Project Management

80

Industry Specific Capabilities

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Quality of Features

84

Ease of Data Integration

83

Business Value Created

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Ease of Customization

79

Acumatica Cloud ERP Reviews

John P.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Over Promised and still has never delivered...

Likeliness to Recommend

2 /10

What differentiates Acumatica Cloud ERP from other similar products?

I can't believe how limited & frustrating Acumatica is compared to other similar products out there. It's like it was designed to make my life more difficult. Every time I try to do something, it feels like I hit a wall because it is so narrow & inflexible. I asked if it could do something specific, & I was told that it couldn't. Sure, there may be a workaround, but it feels like there are 20 different workarounds just to achieve the simplest task. It's incredibly frustrating to have to constantly adjust how we manage our accounting just to make Acumatica work. I feel like I'm locked into this one-size-fits-all solution

What is your favorite aspect of this product?

I do not like much about the product. However, it does have an excellent web interface and mobile app that is good for expense reports.

What recommendations would you give to someone considering this product?

Make sure you have a good implementation team and plan on it taking over a year to complete fully.

Pros

  • Respectful

Cons

  • Less Effective Service
  • Less Inspiring
  • Vendor Friendly Policies

B G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Terrific product, easy to use, great reporting

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

The power, behind the product, it helps manage so much data We also love the flexibility it has and the ease of customization.

What is your favorite aspect of this product?

Reporting is a great feature, easy to use, easy to customize. Additionally the ability to get information across a variety of business areas in different views that are tailored for each group.

What do you dislike most about this product?

The UI is a bit boring and the fields are not always labeled in an easy to comprehend way.

What recommendations would you give to someone considering this product?

Go in with some good requirements and make sure you identify what your needs are. Being able to get the information you need will help make it even more successful.

Pros

  • Saves Time
  • Effective Service
  • Respectful
  • Reliable

Cons

  • Vendor's Interest First
  • Under Delivered
  • Leverages Incumbent Status
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Easy to Use

Likeliness to Recommend

9 /10

Pros

  • Friendly Negotiation
  • Continually Improving Product
  • Unique Features
  • Effective Service

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