ActivTrak Logo
ActivTrak Logo
ActivTrak

ActivTrak

Composite Score
7.7 /10
CX Score
7.9 /10
Category
ActivTrak
7.7 /10

What is ActivTrak?

ActivTrak is a leading workforce analytics and productivity software-as-a-service (SaaS) platform that provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency.

Company Details


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Awards & Recognition

ActivTrak won the following awards in the Employee Monitoring category

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ActivTrak Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActivTrak.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActivTrak?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Screenshots

91

Task Tracking

89

Application and URL Monitoring

87

Productivity Analysis

85

Email Monitoring

84

Dashboards and Reporting

84

Domain Blocking

82

Location Tracking

81

Alerts

78

Document and File Tracking

77

Timesheet

76

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Quality of Features

87

Breadth of Features

87

Ease of Customization

86

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

81

Business Value Created

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

75

Vendor Support

74

ActivTrak Reviews

adetunji A.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Employee Monitoring tool to improve productivity

Likeliness to Recommend

8 /10

What differentiates ActivTrak from other similar products?

It's amazing that activtrak may be deployed quietly on a single or several systems. Different types of alerts may be set up, and real-time tracking and screenshots make it simple to see what employees are up to at any given time.

What is your favorite aspect of this product?

Employees can focus better during work time thanks to alert generating, an intuitive reporting dashboard, and a blocking URL.

What do you dislike most about this product?

I can't think of anything negative to say about Activtrak; it's a fantastic platform that has helped our company become more productive.

What recommendations would you give to someone considering this product?

With little or no IT technology understanding, Activtrak is simple to use. To get started, get right in and boost your workforce's productivity.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Judith B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

exceptional tool for remote office.

Likeliness to Recommend

10 /10

What differentiates ActivTrak from other similar products?

ActivTrak simplifies many of the hassles of employee tracking and keeping employees, groups and projects on track is our company's primary goal. This means that it meets all the requirements we need to increase the productivity of our workforce. In addition, it has provided audit trails and evidence in investigations and is a solution to maintain employee performance. Other than that it is an intuitive and affordable platform that is well suited for small and medium-sized businesses.

What is your favorite aspect of this product?

ActivTrak has a sleek and responsive user interface. It provides easy employee setup and detailed, accurate, performance-focused reporting and announcements on par with what you'd get from a business intelligence tool. The activity log is a great resource for detailed information. The work schedule is one of my favorite reports. I can pull employee reports and descriptively display their working hours.

What do you dislike most about this product?

The truth seems to me to be a very complete application but the first time you log in, it was a bit frustrating and it takes a little time to locate everything. ActivTrak is a bit heavy when it comes to looking up employee data, especially if you're tracking more than 7 days. On the other hand, it is important to mention that the prices seem exorbitant to me since they are based on storage and use.

What recommendations would you give to someone considering this product?

ActivTrak is very well provided to track each remote users in different countries, Excellent software for continuous tracking of employees. In addition, we can take screenshots. It is very positive when it comes to wanting to put order and discipline in the working hours of employees. In short, he approved us to make the innovation in a safe way to work from home without losing productivity, and in this way the management controlled the time of all the employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Increase in Productivty!

Likeliness to Recommend

7 /10

What differentiates ActivTrak from other similar products?

I found the support from the customer service team was what won it for us. always on hand, time zone difference didn't matter.

What is your favorite aspect of this product?

The easy to use dashboard means i can monitor productivity at a glance

What do you dislike most about this product?

Some of the deeper insight features arent 'click to run' and need abit of setting up.

What recommendations would you give to someone considering this product?

Be prepared to have to spend a little time tackling the admin like what domains to block and which category certain sites belong to. but once its done, its done and really helps you.

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

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