![](https://softwarereviews.s3.amazonaws.com/production/favicons/offerings/1056/original/ggjuyaew14zqtwd739km.png)
What is Act!?
Flexible CRM that’s uniquely yours. Act! makes it easy to build lasting relationships and provides the freedom to tailor an Act! experience to your business and industry needs - your adaptable, everywhere, connected workspace.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAct! Ratings
Real user data aggregated to summarize the product performance and customer experience.
73 Likeliness to Recommend
62 Plan to Renew
67 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+49 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Act!?
Pros
- Respectful
- Reliable
- Enables Productivity
- Security Protects
Cons
- Leverages Incumbent Status
- Vendor's Interest First
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Customer Service Management
Mobile
Sales Management
Account and Contact Management
Quote Contract and Proposal
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Act! Reviews
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Easy to Use But Expensive
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Reliable
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)