Adobe Systems

Acrobat Sign

Composite Score

8.8 /10

CX Score

8.9 /10

147 Reviews Write a Review

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What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details

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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative

9% Neutral

90% Positive

Pros

Respectful
Reliable
Fair
Performance Enhancing

Feature Ratings

Average 86

Digital Signature

E-Signatures

User-Friendly

Security

Regulatory Compliance

Mobile

Workflow

Notifications

Templates

Cloud/On-Prem/Hybrid Deployment

Audit Trail

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Acrobat Sign Reviews

Hemal T.

Role: Vendor Management
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

ease the official paper work

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

accuracy of this product

What is your favorite aspect of this product?

takes less time

What do you dislike most about this product?

do not optimize the signature

What recommendations would you give to someone considering this product?

nice product for the paperwork

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Cons

Charges for Enhancements

Joseph B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

An impressive way to do e-signing.

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Every organization opts to go for a better option for several reasons that will bring about a positive impact to them or enable them to carry out tasks in a better manner.Adobe Sign happened to our choice to help us in the to-do ou signing, it is very fas and secures this is because it is a matter of drag and drop sending documents is faster through email for signing, it is done from any place at any given time, movements from one place to another to get signatures both inside and outside the organization are reduced perfecting the workflow.

What is your favorite aspect of this product?

With this product, we are able to save much time in doing the signing . E-signing is intuitive and users friendly. Very much reliable and secure. Provides a very efficient workflow. Promotes legally binding signatures. Easy to upload from the computer and do the signing.

What do you dislike most about this product?

No challenge was experienced while using the product.

What recommendations would you give to someone considering this product?

This is a perfect product with amazing features about e-signing that buffers the general workflow meeting your expectations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Deborah T.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Fast and Accurate e-signature solution

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Adobe Sign has accelerated our critical business process across our entire organization. It is easy to use and documents can be signed even on the go. Its workflow process can be easily customized. Also, it is reliable since its integration with other programs has brought convenience when sending and receiving documents for signatures as there is no switching between applications. It is a simpler way of getting documents signed.

What is your favorite aspect of this product?

Adobe Sign has delivered the best and streamlined signature workflow process that we have always desired. We can easily send and receive documents for signing using Adobe Sign with high data accuracy. We have been able to save time, money and deliver a great signing experience to all our clients. It has increased the speed of approving documents and agreements signed fast. Closing deals is fast and with accurate generation of contracts ,quotes or proposals we have decreased so many business legal risks.

What do you dislike most about this product?

The mobile application is not as intuitive to use and keep crashing.

What recommendations would you give to someone considering this product?

Adobe Sign give your clients the liberty to sign files from any device in any location, reduces signature delays and offers powerful security when exchanging files for signing.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Acrobat Sign

What is Acrobat Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Acrobat Sign Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Acrobat Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Security Software provides appropriate data and access security.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acrobat Sign Reviews

Hemal T.

ease the official paper work

Likeliness to Recommend

Pros

Cons

Joseph B.

An impressive way to do e-signing.

Likeliness to Recommend

Pros

Deborah T.

Fast and Accurate e-signature solution

Likeliness to Recommend

Pros

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1
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Feature Ratings

Digital Signature

E-Signatures

User-Friendly

Security

Regulatory Compliance

Mobile

Workflow

Notifications

Templates

Cloud/On-Prem/Hybrid Deployment

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization