Adobe Systems

Acrobat Sign

Composite Score

8.8 /10

CX Score

8.9 /10

139 Reviews Write a Review

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What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details

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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative

10% Neutral

89% Positive

Pros

Reliable
Respectful
Fair
Performance Enhancing

Feature Ratings

Average 85

E-Signatures

Digital Signature

User-Friendly

Security

Mobile

Regulatory Compliance

Workflow

Notifications

Templates

Cloud/On-Prem/Hybrid Deployment

Audit Trail

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Acrobat Sign Reviews

Muhammad S.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Best Tool For Electronic Signature

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

It has numerous advanced features including live tracking, sign customization, easy to add new signatures, compatibility with all OS, and reasonable pricing makes it unique among others.

What is your favorite aspect of this product?

1. Integration with other tools especially Microsoft 365 2. Mobile Power 3. Automatic Record Keeping 4. Quick report analysis and identifying sign

What do you dislike most about this product?

1. Update issues 2. Lack of quick support 3. Support team is not knowledgeable

What recommendations would you give to someone considering this product?

In this digital world when you need an electronic signature instead of a traditional paper and pen sign, Adobe sign is the best in the market yet, having all the advanced features, highly recommended.

Pros

Reliable
Saves Time
Acts with Integrity
Generous Negotitation

Terry S.

Role: Industry Specific Role
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Adobe Sign for electronic signature

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

This is one of the most effective platform for signing documents.

What is your favorite aspect of this product?

I like its capability to upload and sign many documents at the same time. The electronic signature is always very effective and cannot be easily tempered with.

What do you dislike most about this product?

I have not experienced any failure from the performance of Adobe Sign.

What recommendations would you give to someone considering this product?

This is very effective tool for electronic signature and I highly recommend it.

Pros

Enables Productivity
Efficient Service
Inspires Innovation
Saves Time

Austin C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Valuable e-signature software

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Adobe Sign is much easier to use and adoption is quite fast for first-time users. Little training was required with a low learning curve. It was also cheaper compared to other options of similar products we had. Also, the speed of signing files and the ability to send large files for signatures are amazing.

What is your favorite aspect of this product?

My favorite aspect of Adobe Sign is the ability to upload new files and select the ones needed for every customer. The user interface is easy to use and navigate. We have gone paperless as there is no printing of files that require signatures. It has really saved time for us by being able to sign files and transfer them. Building templates is a breeze and can be customized to it our needs

What do you dislike most about this product?

Customer service needs improvement as they were available on chat only which at times is difficult to solve complex problems.

What recommendations would you give to someone considering this product?

Adobe Sign has been great, it has been adapted easily in my workplace and has replaced our previous manual signing of files. It has had a tremendous value in our organization and i wouldn't have it any other way.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Acrobat Sign

What is Acrobat Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Acrobat Sign Ratings

88 Likeliness to Recommend

93 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Acrobat Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Security Software provides appropriate data and access security.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acrobat Sign Reviews

Muhammad S.

Best Tool For Electronic Signature

Likeliness to Recommend

Pros

Terry S.

Adobe Sign for electronic signature

Likeliness to Recommend

Pros

Austin C.

Valuable e-signature software

Likeliness to Recommend

Pros

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Feature Ratings

E-Signatures

Digital Signature

User-Friendly

Security

Mobile

Regulatory Compliance

Workflow

Notifications

Templates

Cloud/On-Prem/Hybrid Deployment

Audit Trail

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization