Acquia Marketing Cloud Logo
Acquia Marketing Cloud Logo
Acquia

Acquia Marketing Cloud

Composite Score
6.7 /10
CX Score
6.9 /10
Category
Acquia Marketing Cloud
6.7 /10

What is Acquia Marketing Cloud?

Connect with your customers and drive ROI for your business with the only unified marketing cloud built on a foundation of unified customer intelligence. Boost business agility and maximize the value of your marketing by breaking down data silos (formerly AgilOne Marketing Cloud).

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Acquia Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Marketing Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

91 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
68%
Conflict Resolution:
75%
Strategy & Innovation:
76%
Service Experience:
79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Marketing Cloud?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
3% Negative
16% Neutral
81% Positive

Pros

  • Respectful
  • Reliable
  • Unique Features
  • Includes Product Enhancements

Feature Ratings

Average 71

Marketing Asset Management

78

Advanced Campaign Management

77

Marketing Analytics

75

Social Media Marketing Management

73

Community Marketing Management

73

Email Marketing Automation

73

Marketing Operations Management

73

Mobile Marketing Management

70

Marketing Workflow Management

68

Advanced Data Segmentation

67

Multi Channel Integration

65

Vendor Capability Ratings

Average 68

Quality of Features

74

Usability and Intuitiveness

71

Ease of Implementation

71

Ease of Customization

71

Business Value Created

70

Ease of Data Integration

70

Breadth of Features

69

Product Strategy and Rate of Improvement

66

Vendor Support

63

Ease of IT Administration

63

Availability and Quality of Training

61

Acquia Marketing Cloud Reviews

Tessa D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Very easy to use with a lot of amazing features.

Likeliness to Recommend

8 /10

What differentiates Acquia Marketing Cloud from other similar products?

One feature that distinguishes Acquia Lift from other personalization platforms is the storage of user profiles. Having profiles allows me to construct user subgroups to target for personalizations based on previous engagement and behavior on the website. I can also supplement the data using APIs from other data sources due to the profiles. I also like the drag-and-drop automation flow editor. It’s incredibly user-friendly and simple to use. Their list segmentation tool is also incredibly strong, with an abundance of filtering possibilities for email lists.

What is your favorite aspect of this product?

I like how simple it is to use and how quickly users may learn basic abilities. This comes with a lot of flexibility, which is great because I can’t always plan for everything. The campaign builder has enough possibilities for me to work around any constraints with a little imagination. Form and email creation are simple and do not necessitate the use of engineering resources. Furthermore, I appreciate that the cloud UI is not an afterthought. It features a simple design and organization that makes it easy to navigate.

What do you dislike most about this product?

Some fundamental functionality activities, such as manually adding a single contact to a segment, are not as intuitive as I would hope.

What recommendations would you give to someone considering this product?

Solutions for Campaign, Targeting, and CPD are offered by Acquia Marketing Cloud and integrate well with Acquia Drupal Cloud (CMS). This is a fantastic aspect of how the technology have all been integrated. among the top all-in-one suites available.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hideki N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

An excellent marketing system

Likeliness to Recommend

9 /10

What differentiates Acquia Marketing Cloud from other similar products?

Quickly connects the database to create more efficient and adaptable systems to the company in which you work. The functionality of this tool is comparable to advanced systems, because it is innovative, allowing when creating commercial campaigns to be based on of the specific data of the companies directly

What is your favorite aspect of this product?

I like this system because it was easy to connect when opening the tool, collecting information from different devices, allowing commercial and advertising campaign plans to be adapted to the company in a customizable way. its interface is also fast and understandable

What do you dislike most about this product?

It does not have major complexities, it is a system that works better in marketing areas, but it is quite complete.

What recommendations would you give to someone considering this product?

I recommend it for professionals who want to have data based on their business database because it is not difficult to understand

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Esmeralda P.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Better solution to numerous issues"

Likeliness to Recommend

6 /10

What differentiates Acquia Marketing Cloud from other similar products?

This software is superior to others because it is simple to use, it offers technical guidance, it is one of the most reliable programs available, it has good technical support, and it is one of the top programs available in its sector.

What is your favorite aspect of this product?

The simplicity of usage and the speed at which people can learn the fundamentals are appealing. Since you can't always plan for everything, it's wonderful that there is a lot of flexibility built into this out of the box. The campaign builder includes sufficient features so that, with a little ingenuity, you can design around any potential limits. It is simple to create forms and emails, and maintaining them doesn't require engineering resources. Furthermore, I appreciate that the cloud UI is obviously not an afterthought. Its straightforward layout and structure make it simple to move about in.

What do you dislike most about this product?

As with any system, there are flaws or restrictions that come with it. Although I have had to think outside the box a little, I haven't yet run into anything that has prevented the goal from being achieved. There are also other fundamental functioning activities that aren't as natural to use as you might anticipate, like manually adding a single contact to a section.

What recommendations would you give to someone considering this product?

This is unquestionably a fantastic choice to take into account if you're looking for a compact marketing automation platform that may be managed without requiring a lot of technological expertise.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Client's Interest First

Most Popular Acquia Marketing Cloud Comparisons