Acquia

Acquia Marketing Cloud

Composite Score

6.7 /10

CX Score

6.9 /10

28 Reviews Write a Review

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What is Acquia Marketing Cloud?

Connect with your customers and drive ROI for your business with the only unified marketing cloud built on a foundation of unified customer intelligence. Boost business agility and maximize the value of your marketing by breaking down data silos (formerly AgilOne Marketing Cloud).

Company Details

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Acquia Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Marketing Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

91 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 81%
Negotiation and Contract:: 68%
Conflict Resolution:: 75%
Strategy & Innovation:: 76%
Service Experience:: 79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Marketing Cloud?

3% Negative

16% Neutral

81% Positive

Pros

Respectful
Reliable
Unique Features
Includes Product Enhancements

Feature Ratings

Average 71

Marketing Asset Management

Advanced Campaign Management

Marketing Analytics

Social Media Marketing Management

Community Marketing Management

Email Marketing Automation

Marketing Operations Management

Mobile Marketing Management

Marketing Workflow Management

Advanced Data Segmentation

Multi Channel Integration

Vendor Capability Ratings

Average 68

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Acquia Marketing Cloud Reviews

Rachel N.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A cloud to keep your data safe and secure -

Likeliness to Recommend

9 /10

What differentiates Acquia Marketing Cloud from other similar products?

If we look closely into this matter, content is what forms everything in the marketing sector. I work in the marketing department of a big firm and I realize this issue from my first hand experience with all of it creation of content, successfully launching it and then keeping data safe and its use in a structured method is very important to keep success in line. It helps you with all of it.

What is your favorite aspect of this product?

Acquia Marketing cloud is best known for its well-management in content and data. It helps to manage both these niches in a very methodical manner. In any organization’s marketing department these two are the key factors. Management of contact and optimization of the data. If you are also looking for a solution to this huge issue, Acquia is your way to go!

What do you dislike most about this product?

The passwords are a huge issue. If you forget them it’s a long process to go through the whole process once again. You can obviously get it reset again but the whole process is quite annoying.

What recommendations would you give to someone considering this product?

Highly recommended. It’s a good platform to run everything related to marketing in a whole and compact manner. You can use it for smaller to larger size companies in a reasonable price manner. You can take the risk and let Acquia do the rest!

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Caring

Ruby C.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Acquia is a leading provider for us

Likeliness to Recommend

7 /10

What differentiates Acquia Marketing Cloud from other similar products?

Employing Acquia Marketing Cloud solutions provides us with a centralized location for storing customer details, allowing us to gain a comprehensive perspective of our clients and provide them with customized experiences across platforms.

What is your favorite aspect of this product?

Acquia Marketing Cloud, powering top-class user experiences. Acquia is a leading provider for us. Their products are excellent, and they interact really well.

What do you dislike most about this product?

Their reporting feature did not appeal to me. When it comes to email reporting metrics, it was buggy and incorrect.

What recommendations would you give to someone considering this product?

This is a wonderful choice to explore if you are seeking for a compact marketing automation tool which can be operated without considerable tech personnel.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Saisha A.

Role: Sales Marketing
Industry: Communications
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Feb 2022

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Acquia Marketing Cloud from other similar products?

It is easy to use

What is your favorite aspect of this product?

CLIENT FRIENDLY

What do you dislike most about this product?

It is a bit pricey

What recommendations would you give to someone considering this product?

It is easy to use and continuously improves

Pros

Client's Interest First
Helps Innovate
Continually Improving Product
Fair

Acquia Marketing Cloud

What is Acquia Marketing Cloud?

Company Details

Need Assistance?

Acquia Marketing Cloud Ratings

81 Likeliness to Recommend

3 Since last award

91 Plan to Renew

4 Since last award

76 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Acquia Marketing Cloud?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Marketing Asset Management Content repository functionality (or tight ECM integration) for marketing assets and campaign collateral (static, multimedia, e-commerce related, etc.).

Advanced Campaign Management End-to-end marketing campaign management; customer journey mapping, campaign initiation, monitoring, and dynamic reporting and adjustment

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Community Marketing Management Branded customer communities

Email Marketing Automation End-to-end management of email marketing: email templates, email previews, spam testing, A/B tracking, multivariate testing, and email metrics tracking.

Marketing Operations Management Project management tools for marketers (timelines, performance indicators, budgeting/resourcing tools, etc.).

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Workflow Management Ability to visually edit workflows and create business rules for them.

Advanced Data Segmentation Categorization, static and real-time list building, addition of custom configurable attributes to leads, contacts and accounts.

Multi Channel Integration End-to-end marketing campaign management functions such as customer journey mapping, campaign initiation, monitoring, and adjustment for multiple channels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Acquia Marketing Cloud Reviews

Rachel N.

A cloud to keep your data safe and secure -

Likeliness to Recommend

Pros

Ruby C.

Acquia is a leading provider for us

Likeliness to Recommend

Pros

Saisha A.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

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Feature Ratings

Marketing Asset Management

Advanced Campaign Management

Marketing Analytics

Social Media Marketing Management

Community Marketing Management

Email Marketing Automation

Marketing Operations Management

Mobile Marketing Management

Marketing Workflow Management

Advanced Data Segmentation

Multi Channel Integration

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training