Acquia Drupal Cloud Logo
Acquia Drupal Cloud Logo
Acquia

Acquia Drupal Cloud

Composite Score
6.5 /10
CX Score
6.1 /10
Category
Acquia Drupal Cloud
6.5 /10

What is Acquia Drupal Cloud?

Drupal is aleading enterprise, open source content management system (CMS) in the world, and the foundation of Acquia’s digital experience platform (DXP). Drupal gives teams the freedom to create exceptional digital experiences. Organizations of all sizes — across industries and the planet — use Drupal not only to build corporate websites, but to build and manage e-commerce sites, mobile applications, digital signage, social networking sites, intranets, portals, microsites, resource directories, kiosks, and more.

Company Details


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Awards & Recognition

Acquia Drupal Cloud won the following awards in the Digital Experience - Enterprise category

Acquia Drupal Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Drupal Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

65 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
64%
Negotiation and Contract:
41%
Conflict Resolution:
66%
Strategy & Innovation:
59%
Service Experience:
67%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Drupal Cloud?

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24% Negative
11% Neutral
65% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Cons

  • Under Delivered
  • Vendor's Interest First
  • Less Generous

Feature Ratings

Average 73

Web Publishing Capabilities

81

Standard Templates

78

Content Workflow Management

75

Content Security

75

Translation Facilitation

73

Content Repository

72

E-Commerce Integration

72

Multi Channel Support

71

Analytics and Reporting

69

Management Interface

68

Social Media Integration

68

Vendor Capability Ratings

Average 69

Availability and Quality of Training

76

Breadth of Features

73

Ease of IT Administration

72

Product Strategy and Rate of Improvement

71

Quality of Features

71

Business Value Created

71

Ease of Implementation

70

Ease of Customization

69

Ease of Data Integration

68

Usability and Intuitiveness

66

Vendor Support

60

Acquia Drupal Cloud Reviews

Leandro Augusto N.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Acquia Drupal Cloud provides security for your web

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

Our consulting firm uses Acquia Drupal Cloud for large clients who require a greater source of security and stability in their domains, enterprise content management is one of the main assets for the evolution of these large companies that see in us a partner to trust, the tool allows us to carry out these partnerships and maintain them over time through a fairly balanced software.

What is your favorite aspect of this product?

The architecture and its multilingual support allow our team of workers around the world to maintain constancy and evolution in the processes and tasks assigned by these companies, which are our main customers and which we need to keep satisfied. The CMS of the tool provides great confidence due to the high level in which the tasks are performed, keeping our company with high confidentiality which makes us much more productive and secure for our customers.

What do you dislike most about this product?

The workflow can be greatly improved if they allow in future updates the construction through Devops Pipeline, which would undoubtedly improve the workflows involved. Customer service at times has not been very helpful for us, in fact, we have had to seek help from third parties to get answers when the software has bugs and we can not fix them, it is something that must be taken into account to maintain full functionality of the tool in future updates.

What recommendations would you give to someone considering this product?

The tool is aimed at companies that have content on the web and need to keep it updated and free of insecurities, Acquia Drupal Cloud provides stability and security to all its customers, the platform is a bit difficult to use without prior knowledge, but after getting in touch with it and becoming familiar with it, our employees have managed to make it one of the main features of our company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexander H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Enterprise-grade security and performance

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

The first composable experience platform. Bring together and deploy digital experiences, wherever your customers spend time. Acquia provides extended support for MySQL 5.6 until the Cloud Next version of Cloud Platform officially delivers multi-region failover functionality in 2022. In the meantime, Cloud Platform customers can use Drupal 9 with this functionality. However, certain functions or modules in later versions of Drupal 9 may require the database functionality introduced in MySQL 5.7. In this situation, such Drupal features or modules will not be available until the upgrade to multi-region failover in Cloud Next is complete.

What is your favorite aspect of this product?

Provides a complete digital experience platform. Consists of solutions to help users manage customer content and data, create an experience and deploy it to any digital channel. With Acquia, our customers can eliminate data silos to accelerate digital transformation and deliver complete experiences that engage, convert and drive results across all channels. For marketers, Acquia supports the need to deliver digital experiences for multiple sites, brands or regions quickly, while strengthening brand and site governance.

What do you dislike most about this product?

Error messages are not displayed to visitors by setting Error Messages to display to None on the Settings, Development, Logging and Errors page. It makes them as restrictive as possible, while still allowing your website to function. Poorly written or incompatible plugins can be a security liability.

What recommendations would you give to someone considering this product?

Acquia has created the only end-to-end web platform for Drupal with 100% cloud-based development tools. This will allow users to bring applications to market faster, improve code quality and eliminate security risks, all with tools optimized specifically for Drupal. Acquia Code Studio provides users with the tools to plan, build, review, test, deploy and measure. It provides a place to write code as a service. No configuration is required on local machines. Acquia Cloud Actions performs common DevOps tasks during deployments automatically from the Cloud Platform user interface with Acquia best practices built in.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Oliver K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Fast deployment and good support

Likeliness to Recommend

9 /10

What differentiates Acquia Drupal Cloud from other similar products?

It makes it easy to manage multiple websites from a single code base. Acquia provides a robust hosting platform for Drupal websites.

What is your favorite aspect of this product?

Handling of multiple sites, Ability to configure parameters within hosting settings, control panel for visibility of website environments and services with a great user experience, Fast deployment Excellent documentation.

What do you dislike most about this product?

Easier Database SQL Queries, The price can be high for a small business

What recommendations would you give to someone considering this product?

Depending on the need to manage users and content and how often the content is updated, Acquia may be a good fit. If the content is not updated frequently

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements

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