Acquia

Acquia Drupal Cloud

Composite Score

6.4 /10

CX Score

6.0 /10

33 Reviews Write a Review

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What is Acquia Drupal Cloud?

Drupal is aleading enterprise, open source content management system (CMS) in the world, and the foundation of Acquia’s digital experience platform (DXP). Drupal gives teams the freedom to create exceptional digital experiences. Organizations of all sizes — across industries and the planet — use Drupal not only to build corporate websites, but to build and manage e-commerce sites, mobile applications, digital signage, social networking sites, intranets, portals, microsites, resource directories, kiosks, and more.

Company Details

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Acquia Drupal Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Drupal Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

63 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Drupal Cloud?

26% Negative

12% Neutral

62% Positive

Pros

Helps Innovate
Reliable
Respectful
Acts with Integrity

Cons

Under Delivered
Less Generous
Less Friendly Negotiation

Feature Ratings

Average 73

Web Publishing Capabilities

Standard Templates

Content Security

E-Commerce Integration

Translation Facilitation

Content Repository

Multi Channel Support

Social Media Integration

Analytics and Reporting

Management Interface

Digital Asset Management

Vendor Capability Ratings

Average 71

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Acquia Drupal Cloud Reviews

Richard Y.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Easy content fast

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

Available templates and modules

What is your favorite aspect of this product?

Variety of templates

What do you dislike most about this product?

Updates to system

What recommendations would you give to someone considering this product?

Self hosting

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aaron G.

Role: Industry Specific Role
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2020

Open source and robust CMS for any build

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

The level of customization that can be done with Drupal 8 is what separates it from it's competitors.

What is your favorite aspect of this product?

Open source and very large module library

What do you dislike most about this product?

The maintenance and security updates take a lot of time.

What recommendations would you give to someone considering this product?

Don't use it on every product. Only use it when the site needs fully custom features and styling

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Acquia Drupal Cloud

What is Acquia Drupal Cloud?

Company Details

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Awards & Recognition

Acquia Drupal Cloud Ratings

81 Likeliness to Recommend

1 Since last award

63 Plan to Renew

6 Since last award

73 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+55 Net Emotional Footprint

How much do users love Acquia Drupal Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Acquia Drupal Cloud Reviews

Richard Y.

Easy content fast

Likeliness to Recommend

Pros

Aaron G.

Open source and robust CMS for any build

Likeliness to Recommend

Pros

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Web Publishing Capabilities

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Analytics and Reporting

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Vendor Capability Ratings

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