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Acquia Drupal Cloud Logo
Acquia

Acquia Drupal Cloud

Composite Score
7.2 /10
CX Score
7.6 /10
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Acquia Drupal Cloud
7.2 /10

What is Acquia Drupal Cloud?

Drupal is aleading enterprise, open source content management system (CMS) in the world, and the foundation of Acquia’s digital experience platform (DXP). Drupal gives teams the freedom to create exceptional digital experiences. Organizations of all sizes — across industries and the planet — use Drupal not only to build corporate websites, but to build and manage e-commerce sites, mobile applications, digital signage, social networking sites, intranets, portals, microsites, resource directories, kiosks, and more.

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Acquia Drupal Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Drupal Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Drupal Cloud?

0% Negative
10% Neutral
90% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Saves Time

Feature Ratings

Average 81

Marketing Project Management

88

Customer Journey Modelling

87

Marketing Asset Management

82

Mobile Marketing Management

81

Email Marketing Automation

81

Marketing Analytics

77

Social Media Marketing Management

76

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Customization

86

Availability and Quality of Training

85

Vendor Support

85

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Implementation

81

Quality of Features

79

Ease of Data Integration

77

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Acquia Drupal Cloud Reviews

Alexander H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Enterprise-grade security and performance

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

The first composable experience platform. Bring together and deploy digital experiences, wherever your customers spend time. Acquia provides extended support for MySQL 5.6 until the Cloud Next version of Cloud Platform officially delivers multi-region failover functionality in 2022. In the meantime, Cloud Platform customers can use Drupal 9 with this functionality. However, certain functions or modules in later versions of Drupal 9 may require the database functionality introduced in MySQL 5.7. In this situation, such Drupal features or modules will not be available until the upgrade to multi-region failover in Cloud Next is complete.

What is your favorite aspect of this product?

Provides a complete digital experience platform. Consists of solutions to help users manage customer content and data, create an experience and deploy it to any digital channel. With Acquia, our customers can eliminate data silos to accelerate digital transformation and deliver complete experiences that engage, convert and drive results across all channels. For marketers, Acquia supports the need to deliver digital experiences for multiple sites, brands or regions quickly, while strengthening brand and site governance.

What do you dislike most about this product?

Error messages are not displayed to visitors by setting Error Messages to display to None on the Settings, Development, Logging and Errors page. It makes them as restrictive as possible, while still allowing your website to function. Poorly written or incompatible plugins can be a security liability.

What recommendations would you give to someone considering this product?

Acquia has created the only end-to-end web platform for Drupal with 100% cloud-based development tools. This will allow users to bring applications to market faster, improve code quality and eliminate security risks, all with tools optimized specifically for Drupal. Acquia Code Studio provides users with the tools to plan, build, review, test, deploy and measure. It provides a place to write code as a service. No configuration is required on local machines. Acquia Cloud Actions performs common DevOps tasks during deployments automatically from the Cloud Platform user interface with Acquia best practices built in.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to install and has a very nice interface

Likeliness to Recommend

9 /10

What differentiates Acquia Drupal Cloud from other similar products?

Acquia will provide access to the Cloud Platform API and administration console for authorized users, which will allow the Customer to view and manage Drupal applications on Cloud Platform. Customer will be responsible for granting and revoking user access to the administration console and API. It will monitor the availability of the Platform for Customer's production environments with standard monitoring checks performed at regular intervals. Such monitoring may exclude the resulting degradation of the Client's application.

What is your favorite aspect of this product?

Acquia reserves the right to remove a Customer application from such monitoring in the event of recurring issues where the Customer rejects Acquia Support's recommendation for a solution. Downtime incurred while Customer applications are out of monitoring will be excluded from the Service Level Policy availability calculation.

What do you dislike most about this product?

Security and new version notifications are a nuisance, as they occur too frequently, but still good to have. Some modules are dropped or do not work as intended.

What recommendations would you give to someone considering this product?

Includes support for the services listed above and the underlying platform infrastructure. Support for Customer application code and third-party dependencies implemented by the Customer is not included. Will provide technical support as described in the User Support Guide for Customer's Drupal applications on the Platform during the Subscription Term as outlined in the Order.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Oliver K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Fast deployment and good support

Likeliness to Recommend

9 /10

What differentiates Acquia Drupal Cloud from other similar products?

It makes it easy to manage multiple websites from a single code base. Acquia provides a robust hosting platform for Drupal websites.

What is your favorite aspect of this product?

Handling of multiple sites, Ability to configure parameters within hosting settings, control panel for visibility of website environments and services with a great user experience, Fast deployment Excellent documentation.

What do you dislike most about this product?

Easier Database SQL Queries, The price can be high for a small business

What recommendations would you give to someone considering this product?

Depending on the need to manage users and content and how often the content is updated, Acquia may be a good fit. If the content is not updated frequently

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements