1Password Logo Award Winner Product Badge
1Password Logo Award Winner Product Badge
1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
89%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

90

AD/LDAP Sync

88

Work and Personal

88

Password Generator

88

Access From Multiple Devices

88

Encryption and Decryption

87

Multi-Factor Authentication (MFA)

86

Dashboard

86

Team Management

85

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

84

Quality of Features

84

Business Value Created

84

Breadth of Features

82

Ease of Data Integration

81

Ease of Customization

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Vendor Support

79

1Password Reviews

Tiruthopu I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

You can save different credentials at one place

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

The most important feature which i like about 1password is , it will randomly generate a password and has a ability to replace with existing once. We no longer need to memorize or bookmark our passwords.

What is your favorite aspect of this product?

Its unique way of generating passwords Its unique way of saving passwords in vaults Its support for mobile and web applications

What do you dislike most about this product?

I did not find anything as such yet!

What recommendations would you give to someone considering this product?

Great things in any organization can be achieved by solving or assisting employees in overcoming small challenges (they look small but have great impact). If you can provide employees access to such application, it will make their day to day jobs very easy as in in return productivity increases

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Paul W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent, secure product

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

The user interface is extremely easy and it shows the logo for each account stored which helps to recognise accounts easily

What is your favorite aspect of this product?

The ability to copy the password without having to edit

What do you dislike most about this product?

When the touch ID unlock doesn't always work on macs

What recommendations would you give to someone considering this product?

I would fully recommend this from both a UX. and password security element

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Manoj K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Fantastic product for any kind of organization

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

As a responsible member in the organization I deal with many clients , customers and their sites. 1Password has helped in generating passwords and saving in my vaults . I no longer use any other product to save my passwords or generate my passwords. Its great ability to save different files, URL's , API related links, documents is another good feature it offers. - It has browser extension , mobile app - We get a recovery kit and it has master password in it. That helps a lot when you forget your original password

What is your favorite aspect of this product?

The consistency it has showed in making its product robust , reliable is one good thing which made me to use this product . Way back in 2020 , when we adopted 1Password it was a different product altogether. Now it is the leading in market , because the kind of features it has to offer us. - Saving credentials in vaults is another good feature I liked the most - Setting this is very easy in your environment - Its finest way to generate secured passwords - Ease involved in using it

What do you dislike most about this product?

Currently I am good with 1Password and have nothing to point against

What recommendations would you give to someone considering this product?

Robust and secured environments can be made using products like 1Password for sure. It will add great value to your business. This will help many people working in organization in terms of generating passwords, saving passwords.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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