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1Password Logo Award Winner Product Badge
1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
89%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

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0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

90

Password Generator

89

Work and Personal

88

Access From Multiple Devices

88

AD/LDAP Sync

88

Encryption and Decryption

87

Multi-Factor Authentication (MFA)

86

Dashboard

86

Vault for Each User

86

Team Management

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

84

Quality of Features

84

Business Value Created

83

Breadth of Features

82

Ease of Data Integration

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Vendor Support

78

1Password Reviews

Laura J.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

A Secure Solution for Password Management

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Passowrd is a platform with unique features, extensive security features, and a user-friendly interface. It facilitates a polished experience for all levels of users, whether beginners or learners. With regular security audits and bug bounty programs, it is highly reputable for transparency in security practices, particularly for enterprises dealing with sensitive data.

What is your favorite aspect of this product?

It offers a wide range of brilliant features for the enhancement of security and compliance, among them, my favorite one is its traveling mode feature. Travel mode allows us to keep aside our sensitive and important information for security purposes while we are traveling. Also, its proactive security feature such as the Watchtower security dashboard, monitors our password and keeps us alert from any vulnerabilities.

What do you dislike most about this product?

It is favorable for all personal and professional use. It is beneficial whether you are using it as an individual or committing it for teamwork. Its intuitive, and smooth functioning make it a great choice for all scales of enterprises.

What recommendations would you give to someone considering this product?

For those considering 1Password for the foundation of their password, I would suggest going for a unique, strong, and long password so that it is not easily approachable. Utilize a password manager to secure it. Also, take advantage of two-step authentication for an extra layer of security.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Aprajita S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Protect your Passwords!!

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Unlike other similar tool it has a user friendly interface

What is your favorite aspect of this product?

It provides good security and also support for offline access

What do you dislike most about this product?

It does not have free support plan.

What recommendations would you give to someone considering this product?

If you are looking for a Password Management tool that helps to store all your passwords and lots of features support then 1Password is a good option.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Laban R.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

1Password Review

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

It’s perfect for marketing agencies where multiple people need access to social accounts or design tools without sharing passwords over Slack (please don’t do that).

What is your favorite aspect of this product?

There's No more digging around or wasting time resetting passwords—it’s a lifesaver.

What do you dislike most about this product?

The browser extension can be a bit temperamental. Sometimes it doesn’t pop up when you need it most, which can be frustrating when you’re trying to work quickly

What recommendations would you give to someone considering this product?

It’s tempting to dump everything into one vault, but keeping things organized upfront makes a world of difference.

Pros

  • Reliable
  • Fair
  • Acts with Integrity
  • Security Protects

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