Press Release


September 27, 2024

Top SOAR Solutions Revolutionizing Cybersecurity and Incident Response Automation Revealed in New Emotional Footprint Report From Info-Tech Research Group


 
The recently published Security Orchestration Automation and Response (SOAR) Emotional Footprint Report from Info-Tech Research Group highlights leading SOAR platforms of the year that are empowering organizations to streamline operations and enhance incident response. The report's insights are based on user feedback from the firm's SoftwareReviews platform.

TORONTO, Oct. 23, 2024 /PRNewswire/ - Info-Tech Research Group has published its 2024 Security Orchestration, Automation, and Response (SOAR) Emotional Footprint report., which identifies four SOAR providers as Champions for 2024. The findings are based on data from SoftwareReviews, a division of the global research and advisory firm and a leading source for insights on the software provider landscape.


Top SOAR Solutions Revolutionizing Cybersecurity and Incident Response Automation Revealed in New Emotional Footprint Report From Info-Tech Research Group (CNW Group/Info-Tech Research Group)
SOAR enables organizations to streamline and enhance their cybersecurity posture by automating routine tasks, integrating data from various security tools, and coordinating incident responses efficiently. With cyberthreats becoming increasingly sophisticated, SOAR's ability to collect, analyze, and respond to threats in real time is crucial for reducing the workload on security teams and minimizing response times. Adopting SOAR is particularly important in a landscape of increasing cyberattacks, as it improves efficiency, scalability, and accuracy in managing security incidents.

Data from 210 end-user reviews on SoftwareReviews was used to identify the top SOAR software providers in the firm's 2024 SOAR Emotional Footprint report. The insights are intended to support organizations that are considering options to streamline security strategies.

The Net Emotional Footprint (NEF) of each software provider is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy, and innovation. The NEF is a powerful indicator of overall user sentiment toward the provider and its product from the software user's point of view.

The 2024 SOAR Champions are as follows:

  • Splunk SOAR, 94 NEF, ranked high for saving users time.
  • Cortex XSOAR, 99 NEF, ranked high for being generous.
  • Swimlane, 93 NEF, ranked high for helping innovate.
  • Tines, 99 NEF, ranked high for being reliable.
Analyst Insight:

"Cyberattacks today use automation. You can't defend against automation with manual processes on defense. Adopting SOAR is crucial for businesses to enhance cybersecurity resilience, leveraging AI for improved threat detection and rapid incident response," says, Fred Chagnon, principal research director, Info-Tech Research Group and SoftwareReviews. "Neglecting SOAR exposes organizations to increased vulnerabilities, including breaches and reputational damage, highlighting its importance in contemporary cybersecurity strategies. Embracing SOAR is not just a technological upgrade but a strategic necessity for comprehensive cybersecurity resilience."

User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. Info-Tech's reports are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. 

For more information about Info-Tech's SoftwareReviews, the Emotional Footprint, or the Data Quadrant, or to access resources to support the software selection process, visit softwarereviews.com

About Info-Tech Research Group 

Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. 

To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.  

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@infotech.com.  

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X

About SoftwareReviews 

SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. 

For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.