Press Release
October 31, 2024
The 2024 ECM Data Quadrant Report From Info-Tech Research Group Highlights Leading Solutions for Enhanced Collaboration and Compliance
Info-Tech Research Group has published new software insights based on the firm's SoftwareReviews platform that reveal which top Enterprise Content Management solutions are revolutionizing organizational workflows and connecting people and information in real time.
TORONTO, Nov. 6, 2024 /PRNewswire/ - Info-Tech Research Group has published its annual Enterprise Content Management Data Quadrant Report, which identifies the top Enterprise Content Management (ECM) providers for the year for 2024. Based on data from SoftwareReviews, a division of the global research and advisory firm and a leading source for insights on the software provider landscape, five providers have been recognized as Gold Medalists in the ECM category.
The recently published Conversational AI Emotional Footprint Report from Info-Tech Research Group highlights the top AI virtual assistants that are helping organizations automate customer interactions and streamline workflows, enabling them to navigate today’s evolving market efficiently. The report insights are based on user feedback on the firm’s SoftwareReviews platform. (CNW Group/Info-Tech Research Group)
Enterprise Content Management (ECM) is a sophisticated software solution designed to empower organizations by streamlining the creation, approval, and distribution of content across diverse systems. In the absence of ECM, organizations might grapple with issues such as disorganization, potential security vulnerabilities, and suboptimal workflow processes. By integrating ECM, organizations benefit from elevated collaboration, heightened productivity, and superior regulatory compliance.
Data from 930 end-user reviews on SoftwareReviews was used to identify the top Enterprise Content Management software providers in the firm's 2024 ECM Data Quadrant report. The firm's insights are published to support organizations that are considering options to streamline communication strategies.
- DocStar, 9.2 CS, ranked high for business value creation.
- FileBound, 9.0 CS, ranked high for client support.
- Canon Therefore, 9.0 CS, ranked high for product strategy and rate of improvement.
- Microsoft SharePoint, 8.5 CS, ranked high for access permission management.
- Laserfiche ECM, 8.5 CS, ranked high for its quality of features.
Analyst Insight:
"Enterprise Content Management (ECM) transforms how organizations handle their information from beginning to end of the lifecycle, turning chaotic and time-consuming content management into a strategic advantage," says Andrea Malick, principal advisory director, Info-Tech Research Group and SoftwareReviews. "Without ECM, companies often face fragmented systems and inconsistent practices, which can hinder efficiency and expose them to security and legal risks. Implementing ECM not only centralizes various forms of content but also enhances collaboration and automates workflows, allowing teams to focus on innovation rather than administrative tasks. By ensuring robust version control and compliance with industry regulations, ECM empowers organizations to maintain high standards while accelerating their operational agility, ultimately driving better business outcomes."
User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market. Info-Tech's reports are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes.
Read the full report: Best Enterprise Content Management Providers 2024
For more information about Info-Tech's SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process, visit softwarereviews.com.
About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.
Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@infotech.com.
For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.
About SoftwareReviews
SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.
SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.
For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.