Unified Communications as a Service
Top Avaya Cloud Office Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.

7.8

Composite
Score

+86

Emotional
Footprint

73

Reviews

Best Alternatives and Competitors to Avaya Cloud Office

Compare how Avaya Cloud Office stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Zoom Video Communications, Inc.

Zoom Workplace

9.0

Composite
Score

+94

Emotional
Footprint

88

Reviews

Reviews Say

Compared to Avaya Cloud Office, Zoom Workplace is:

More Efficient

More Inspiring

More Respectful

More Caring

More Reliable

Easier to Implement

Google

Google Voice

8.9

Composite
Score

+93

Emotional
Footprint

122

Reviews

Reviews Say

Compared to Avaya Cloud Office, Google Voice is:

More Efficient

More Inspiring

More Reliable

More Respectful

More Transparent

More Caring

Microsoft Corporation

Microsoft Teams

8.9

Composite
Score

+90

Emotional
Footprint

804

Reviews

Reviews Say

Compared to Avaya Cloud Office, Microsoft Teams is:

More Efficient

More Respectful

More Inspiring

More Transparent

Worse at Support

Harder to Customize

Cisco Systems

Webex Calling

8.7

Composite
Score

+89

Emotional
Footprint

216

Reviews

Reviews Say

Compared to Avaya Cloud Office, Webex Calling is:

More Efficient

More Inspiring

More Respectful

More Innovative

Worse at Support

Harder to Customize

Zoho

Zoho

8.7

Composite
Score

+86

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Avaya Cloud Office, Zoho is:

Easier to Implement

More Efficient

More Inspiring

Less Innovative

Worse at Support

Worse at Training

GoTo

GoToConnect

8.7

Composite
Score

+90

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Avaya Cloud Office, GoToConnect is:

More Efficient

More Respectful

More Caring

Easier to Implement

More Reliable

More Transparent

Dialpad

Dialpad Ai Voice

8.4

Composite
Score

+91

Emotional
Footprint

48

Reviews

Reviews Say

Compared to Avaya Cloud Office, Dialpad Ai Voice is:

More Efficient

More Respectful

More Inspiring

More Reliable

More Transparent

Better at Training

Nextiva Inc

Nextiva ONE

8.1

Composite
Score

+88

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Avaya Cloud Office, Nextiva ONE is:

More Respectful

More Efficient

More Caring

Harder to Use

Worse at Integrating

Less Transparent

RingCentral, Inc

RingCentral MVP

8.0

Composite
Score

+88

Emotional
Footprint

68

Reviews

Reviews Say

Compared to Avaya Cloud Office, RingCentral MVP is:

More Respectful

More Transparent

More Efficient

Worse at Support

Worse at Training

Less Inspiring

8x8

8x8 XCaaS

7.6

Composite
Score

+79

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Avaya Cloud Office, 8x8 XCaaS is:

Less Transparent

Less Inspiring

Worse at Support

Worse at Integrating

Less Innovative

Harder to Use

Vonage

Vonage Business Communications

7.3

Composite
Score

+80

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Avaya Cloud Office, Vonage Business Communications is:

Worse at Support

Less Transparent

Less Innovative

Less Caring

Less Inspiring

Harder to Use

AT&T Inc.

AT&T Office@Hand

6.8

Composite
Score

+70

Emotional
Footprint

48

Reviews

Reviews Say

Compared to Avaya Cloud Office, AT&T Office@Hand is:

Less Caring

Less Inspiring

Less Transparent

Less Innovative

Less Efficient

Worse at Support

Most Popular Avaya Cloud Office Comparisons