Unified Communications as a Service
Top Avaya Cloud Office Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.

7.8

Composite
Score

+86

Emotional
Footprint

73

Reviews

Best Alternatives and Competitors to Avaya Cloud Office

Compare how Avaya Cloud Office stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Zoom Video Communications, Inc.

Zoom Workplace

9.0

Composite
Score

+94

Emotional
Footprint

94

Reviews

Reviews Say

Compared to Avaya Cloud Office, Zoom Workplace is:

More Efficient

More Inspiring

More Respectful

More Reliable

More Caring

More Transparent

Google

Google Voice

9.0

Composite
Score

+94

Emotional
Footprint

128

Reviews

Reviews Say

Compared to Avaya Cloud Office, Google Voice is:

More Efficient

More Inspiring

More Reliable

More Respectful

More Transparent

More Caring

Microsoft Corporation

Microsoft Teams

8.9

Composite
Score

+90

Emotional
Footprint

836

Reviews

Reviews Say

Compared to Avaya Cloud Office, Microsoft Teams is:

More Efficient

More Respectful

More Inspiring

More Transparent

Worse at Support

Harder to Customize

Zoho

Zoho

8.7

Composite
Score

+87

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Avaya Cloud Office, Zoho is:

Easier to Implement

More Inspiring

More Efficient

Less Innovative

Worse at Support

Worse at Training

Cisco Systems

Webex Calling

8.7

Composite
Score

+89

Emotional
Footprint

218

Reviews

Reviews Say

Compared to Avaya Cloud Office, Webex Calling is:

More Efficient

More Inspiring

More Respectful

More Innovative

Worse at Support

Harder to Customize

GoTo

GoToConnect

8.7

Composite
Score

+90

Emotional
Footprint

41

Reviews

Reviews Say

Compared to Avaya Cloud Office, GoToConnect is:

More Respectful

More Efficient

More Caring

More Reliable

Easier to Implement

More Transparent

Dialpad

Dialpad Ai Communications

8.3

Composite
Score

+91

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Avaya Cloud Office, Dialpad Ai Communications is:

More Efficient

More Respectful

More Inspiring

More Reliable

More Transparent

Better at Training

RingCentral, Inc

RingEX

8.1

Composite
Score

+88

Emotional
Footprint

68

Reviews

Reviews Say

Compared to Avaya Cloud Office, RingEX is:

More Respectful

More Transparent

More Efficient

Worse at Support

Less Inspiring

Worse at Training

Nextiva Inc

Nextiva Voice

8.1

Composite
Score

+88

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Avaya Cloud Office, Nextiva Voice is:

More Respectful

More Efficient

More Caring

Harder to Use

Worse at Integrating

Less Transparent

8x8

8x8 Experience Communications Platform

7.4

Composite
Score

+81

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Avaya Cloud Office, 8x8 Experience Communications Platform is:

Less Transparent

Worse at Support

Less Inspiring

Worse at Integrating

Less Innovative

Harder to Use

Vonage

Vonage Business Communications

7.3

Composite
Score

+80

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Avaya Cloud Office, Vonage Business Communications is:

Worse at Support

Less Transparent

Less Innovative

Less Caring

Less Inspiring

Harder to Use

AT&T Inc.

AT&T Office@Hand

6.8

Composite
Score

+70

Emotional
Footprint

48

Reviews

Reviews Say

Compared to Avaya Cloud Office, AT&T Office@Hand is:

Less Caring

Less Inspiring

Less Transparent

Less Innovative

Less Efficient

Worse at Support

Most Popular Avaya Cloud Office Comparisons