Top Avaya Cloud Office Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.
Common Features
Presence IM | Web & Desktop Conferencing | Mobility | Third-Party Integration | Secure Access | Analytics Reporting | Session Border Controller | Call Management | Continuous UCC | Speech Access and Personal Assistant | Centralized Management Portal | Communications | Audio Transcription
7.8
Composite
Score
+86
Emotional
Footprint
73
Reviews
Best Alternatives and Competitors to Avaya Cloud Office
Compare how Avaya Cloud Office stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Zoom Video Communications, Inc.
Zoom Workplace
9.0
Composite
Score
+94
Emotional
Footprint
86
Reviews
Reviews Say
Compared to Avaya Cloud Office, Zoom Workplace is:
More Efficient
More Inspiring
More Respectful
More Caring
More Reliable
More Transparent
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Google Voice
8.9
Composite
Score
+93
Emotional
Footprint
122
Reviews
Reviews Say
Compared to Avaya Cloud Office, Google Voice is:
More Efficient
More Inspiring
More Reliable
More Respectful
More Transparent
More Caring
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
Microsoft Corporation
Microsoft Teams
8.9
Composite
Score
+90
Emotional
Footprint
800
Reviews
Reviews Say
Compared to Avaya Cloud Office, Microsoft Teams is:
More Efficient
More Respectful
More Inspiring
More Transparent
Worse at Support
Harder to Customize
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Cisco Systems
Webex Calling
8.7
Composite
Score
+89
Emotional
Footprint
215
Reviews
Reviews Say
Compared to Avaya Cloud Office, Webex Calling is:
More Efficient
More Inspiring
More Respectful
More Innovative
Worse at Support
Harder to Customize
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Zoho
Zoho
8.7
Composite
Score
+86
Emotional
Footprint
36
Reviews
Reviews Say
Compared to Avaya Cloud Office, Zoho is:
Easier to Implement
More Efficient
More Inspiring
Less Innovative
Worse at Support
Worse at Training
Unified communications as a service (UCaaS) minimizes contextual switching by combining all necessary collaboration tools within a single interface and provide seamless communication across apps. With both Zoho Cliq & Zoho Meeting, you’ll experience a comprehensive package of tailored UCaaS features that work seamlessly across devices to help streamline communication and collaboration for an organization.
GoTo
GoToConnect
8.7
Composite
Score
+90
Emotional
Footprint
39
Reviews
Reviews Say
Compared to Avaya Cloud Office, GoToConnect is:
More Efficient
More Respectful
More Caring
Easier to Implement
More Reliable
More Transparent
Our easily deployed, simple-to-use virtual phone system has video conferencing and messaging built right in.
Dialpad
Dialpad Ai Voice
8.4
Composite
Score
+91
Emotional
Footprint
48
Reviews
Reviews Say
Compared to Avaya Cloud Office, Dialpad Ai Voice is:
More Efficient
More Respectful
More Inspiring
More Reliable
More Transparent
Better at Training
Ai VOICE - The most intelligent businessphone system. Set up your new business phone in minutes, plus unlock Ai tools like live transcriptions and Ai-curated calls summaries.
Nextiva Inc
Nextiva ONE
8.1
Composite
Score
+88
Emotional
Footprint
37
Reviews
Reviews Say
Compared to Avaya Cloud Office, Nextiva ONE is:
More Respectful
More Efficient
More Caring
Harder to Use
Worse at Integrating
Less Transparent
The NextOS platform manages all communication, customer relationships, and engagement points in one place—giving you a real-time view of customers at an individual level. Powerful workflow automation and predictive modeling capabilities streamline processes and operations across your entire company.
RingCentral, Inc
RingCentral MVP
8.0
Composite
Score
+88
Emotional
Footprint
68
Reviews
Reviews Say
Compared to Avaya Cloud Office, RingCentral MVP is:
More Respectful
More Transparent
More Efficient
Worse at Support
Worse at Training
Less Inspiring
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
8x8
8x8 XCaaS
7.6
Composite
Score
+79
Emotional
Footprint
36
Reviews
Reviews Say
Compared to Avaya Cloud Office, 8x8 XCaaS is:
Less Transparent
Less Inspiring
Worse at Support
Worse at Integrating
Less Innovative
Harder to Use
8x8 connects teams like never before. Our Unified Communications Suite supports a diverse range of business applications and powers truly global collaboration, in real-time. Our intuitive communication tools offer a best in class user experience for audio conferencing, web conferencing, virtual meetings, screen sharing and more—all on one secure platform.
Vonage
Vonage Business Communications
7.3
Composite
Score
+80
Emotional
Footprint
29
Reviews
Reviews Say
Compared to Avaya Cloud Office, Vonage Business Communications is:
Worse at Support
Less Transparent
Less Innovative
Less Caring
Less Inspiring
Harder to Use
Vonage’s unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
AT&T Inc.
AT&T Office@Hand
6.8
Composite
Score
+70
Emotional
Footprint
48
Reviews
Reviews Say
Compared to Avaya Cloud Office, AT&T Office@Hand is:
Less Caring
Less Inspiring
Less Transparent
Less Innovative
Less Efficient
Worse at Support
The AT&T Unified Communications and Collaboration Portfolio are integrated solutions that bring multiple tools together such as instant messaging, conferencing, email, and voice calling, for seamless interactions with co-workers, partners, and customers wherever work demands.
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