IT Service Management - Midmarket
Top C2 ITSM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

With a foundation in operational best practices, C2 ITSM is an all-in-one IT service management cloud platform that’ll help your teams drive great collaboration, effective delivery and powerful automation. All that without coding—or breaking the bank.

8.0

Composite
Score

+82

Emotional
Footprint

114

Reviews

Best Alternatives and Competitors to C2 ITSM

Compare how C2 ITSM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

IBM

IBM Maximo

8.8

Composite
Score

+92

Emotional
Footprint

89

Reviews

Reviews Say

Compared to C2 ITSM, IBM Maximo is:

Easier to Implement

More Inspiring

Easier to Use

More Efficient

Better at Training

Better at Integrating

Atlassian

Jira Service Management

8.7

Composite
Score

+89

Emotional
Footprint

80

Reviews

Reviews Say

Compared to C2 ITSM, Jira Service Management is:

More Inspiring

Easier to Use

Easier to Implement

Better at Integrating

More Efficient

More Innovative

TeamDynamix

TeamDynamix ITSM

8.4

Composite
Score

+90

Emotional
Footprint

138

Reviews

Reviews Say

Compared to C2 ITSM, TeamDynamix ITSM is:

Better at Support

Easier to Implement

More Inspiring

More Efficient

Easier to Use

Better at Training

Spiceworks

Spiceworks Cloud Help Desk

8.4

Composite
Score

+84

Emotional
Footprint

254

Reviews

Reviews Say

Compared to C2 ITSM, Spiceworks Cloud Help Desk is:

Easier to Implement

More Efficient

Easier to Use

More Inspiring

More Transparent

Less Respectful

Freshworks

Freshservice

8.2

Composite
Score

+93

Emotional
Footprint

43

Reviews

Reviews Say

Compared to C2 ITSM, Freshservice is:

More Efficient

More Inspiring

Easier to Implement

More Innovative

Easier to Use

More Caring

Zendesk

Zendesk for Service

7.7

Composite
Score

+81

Emotional
Footprint

84

Reviews

Reviews Say

Compared to C2 ITSM, Zendesk for Service is:

Easier to Implement

More Efficient

Easier to Use

Better at Integrating

More Inspiring

Less Transparent

SysAid

SysAid ITSM

7.7

Composite
Score

+82

Emotional
Footprint

87

Reviews

Reviews Say

Compared to C2 ITSM, SysAid ITSM is:

Easier to Implement

Easier to Use

Better at Support

Better at Integrating

Less Respectful

Less Innovative

SolarWinds

SolarWinds Service Desk

7.7

Composite
Score

+87

Emotional
Footprint

31

Reviews

Reviews Say

Compared to C2 ITSM, SolarWinds Service Desk is:

More Efficient

Easier to Implement

Better at Training

More Transparent

More Reliable

Less Respectful

TOPdesk USA Inc.

TOPdesk ITSM

7.2

Composite
Score

+84

Emotional
Footprint

37

Reviews

Reviews Say

Compared to C2 ITSM, TOPdesk ITSM is:

More Efficient

Easier to Implement

Better at Integrating

Better at Training

Better at Support

Less Respectful

ManageEngine

ManageEngine ServiceDesk Plus

6.9

Composite
Score

+68

Emotional
Footprint

40

Reviews

Reviews Say

Compared to C2 ITSM, ManageEngine ServiceDesk Plus is:

Less Respectful

Less Inspiring

Less Reliable

Less Innovative

Less Transparent

Harder to Customize

Most Popular C2 ITSM Comparisons