ServiceNow GRC vs ConnectedGRC - Governance, Risk and Compliance |

What is Governance, Risk and Compliance (GRC) Software?

GRC software provides an integrated, overall view of an organization’s governance, risk and compliance activities in order to minimize financial, legal and other liabilities. Together they provide for a coordinated approach and ensure that the organization is managing its risk factors and is compliant with all laws and regulations under which it operates.

Common Features

Date compared on December 17, 2024

ServiceNow GRC

ServiceNow

7.9

Composite Score

Product Scorecard

15+ pages

35 reviews

MetricStream ConnectedGRC

MetricStream

6.3

Composite Score

Product Scorecard

15+ pages

31 reviews

Compare ServiceNow GRC, MetricStream ConnectedGRC

How To Use This Head-to-Head Comparison

SoftwareReviews captures the most compelling, useful, and detailed end user information on software satisfaction to help evaluate, compare, and ultimately select the best solution for your business. Our head-to-head tool contrasts fourteen aspects of the software and the vendor, allowing you to get into a granular comparison between your potential partners.

Our proprietary evaluation methodology is built on decades of experience helping businesses select software. We surface key elements every prospective buyer should review and understand prior to selecting a software provider. This includes a detailed review of user satisfaction, comparing top features in the category, and, perhaps the most important element, a comprehensive overview of the customer experience, what we measure as the Emotional Footprint.

Overall Ratings

SoftwareReviews uses multiple data points to measure user satisfaction with their software. The dimensions rated have been chosen as they provide a comprehensive assessment of software performance across multiple aspects of the solution and provide a quick comparison between the platforms.

Use this section to compare high-level metrics to quickly understand what matters most to you and contrast any major gaps between your options.

Likeliness to Recommend

86%

69%

Plan to Renew

99%

90%

Satisfaction that Cost is Fair Relative to Value

83%

66%

Overall Capability Satisfaction

79%

70%

Overall Feature Satisfaction

83%

74%

Emotional Footprint

Satisfaction with your software vendor is more than strong features at a reasonable price. Your relationship with your vendor will have a significant impact on both your short- and long-term satisfaction with the software and your customer experience. We quantify this relationship in the Emotional Footprint.

The information collected illustrates how users view their interactions with their software and their vendor. Compare 27 aspects of the relationship, including which vendors are the most reliable, how they typically deliver against expectations, and which ones are most invested in continuous improvement to create a powerful indicator of overall user sentiment toward the software provider and their products.

Net Emotional Footprint

+90

Net Emotional Footprint

+63

Love vs Hate

+96

Distribution 0% 4% 96%

+50

Distribution 13% 24% 63%

Importance To Professional Success

+94

Distribution 0% 6% 94%

+55

Distribution 16% 13% 71%

Strategy & Innovation

+91

Distribution 2% 5% 93%

+64

Distribution 10% 16% 74%

Product Experience

+92

Distribution 1% 6% 93%

+68

Distribution 7% 18% 75%

Service Experience

+90

Distribution 2% 6% 92%

+59

Distribution 9% 23% 68%

Negotiation & Contract Experience

+85

Distribution 3% 9% 88%

+63

Distribution 9% 19% 72%

Conflict Resolution

+93

Distribution 1% 5% 94%

+65

Distribution 7% 21% 72%

Relationships & Interactions

+93

Distribution 3% 1% 96%

+68

Distribution 0% 32% 68%

Datapoint Title

88%

Datapoint Title

88%

There's More. A Lot More.

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