Digital Employee Experience Software

Digital Employee Experience

What is Digital Employee Experience Software?

Digital employee experience (DEX) software describes platforms and technologies that maximize and improve employees' interactions with digital workplace technology. By ensuring that workers can utilize the systems, tools, and apps that their company provides efficiently and effectively, these solutions hope to enhance worker satisfaction.

Common Features

  • Alerts/Notifications
  • Backend Coding and Scripting
  • Benchmarking
  • Performance Monitoring
  • Root cause analysis
  • Pre-Built scripts
  • Remote Support
  • Data Aggregation
  • Predictive Analytics
  • Dynamic Survey

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Top Digital Employee Experience Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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End user experience monitoring is one the ingredients to monitor the digital performance of your business, and is best combined with IT infrastructure monitoring

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The complexity of the digital workplace leaves IT teams blind and behind. Enable unparalleled visibility into issue detection, diagnosis and remediation across all endpoints to improve employee experience.

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Ivanti Neurons for Digital Experience enables IT teams to improve digital employee experiences with real-time insights into device performance, application usage, and security. It aggregates enterprise data, monitors user sentiment, and leverages automation to optimize workflows. By predicting and addressing issues, it enhances productivity and security while supporting flexible work environments, ensuring seamless, secure access for employees anywhere.

Login VSI

Login VSI

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The digital employee experience gauges employee contentment with their technology interactions. It encompasses various vital elements, including infrastructure and application performance, device and software reliability, remote work capabilities, and the efficiency of collaboration tools.

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Offer a superior digital employee experience that empowers IT to be proactive, streamlines service desk ticket resolution, and enables employee productivity.

Cisco Systems

ThousandEyes

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To effectively address digital experience issues, you must first identify them—you cannot fix a problem you can’t see. The best way to establish this foundational footprint is to use Digital Experience Monitoring (DEM) to monitor the environment and the digital service delivery chain, in such a way that issues can be identified before the front-facing experience is impacted. This approach serves as the heart of DEM.

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Monitor, manage, and improve your employees’ digital experiences at scale, in real time, from one platform.

Riverbed Technology, Inc.

Riverbed DEM

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Intelligent Automation and AI-driven insights into employee and customer digital experiences across devices, all business applications and cloud-native services

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We're redefining how your digital workplace operates through End User Experience Management (EUEM). Recognizing that the employee experience is the heart of organizational success, our EUEM solutions provide clear insights. They empower IT leaders to enhance Digital Employee Experience (DEX) to a whole new level.

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Quickly identify the problem segment and reduce escalations by 46% Assess enterprise-wide digital experience, application SLAs, incidents, and IT infrastructure from a unified dashboard.