Desktop Search

Desktop Search

What is Desktop Search?

Enterprise Search helps users securely find, retrieve, and organize information from a variety of internal databases, documents, intranets and applications (CRM, ERP, HRIS), as well as from externally facing sources such as websites.

Common Features

  • Search Query Parsers
  • Content Aggregation
  • Results Sorting
  • Multi Format Support
  • Synonyms and Stemming
  • Audio and Video Analytics
  • Content Analytics
  • Social Network Awareness
  • Advanced/Faceted search
  • User interface for search/retrieval
  • AI/Machine Learning

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Top Desktop Search 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Bridgeline Digital

HawkSearch

Composite Score
8.1 /10
CX Score
8.1 /10

HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity
X1 Discovery Inc

X1 Search

Composite Score
7.9 /10
CX Score
7.9 /10

With X1 Search you can instantly search across your emails, attachments, documents, local files, M365 data, including Teams Chats and Channels, and more, and find the exact information you need using a single command, across all your data sources, saving you hours every day. This easy-to-use search application supercharges your productivity for both business and personal use, unlocking the ability to find information no matter where it resides whether its lost in your spam folder, archived in your email 10 years ago, buried in a Teams chat or recently added to your OneDrive or SharePoint. X1 Search does the work for you, faster and far better than any other desktop or enterprise search o

Scorecard

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
6.7 /10
CX Score
7.0 /10

Swiftype Site Search makes it easier for web professionals, marketers and entrepreneurs to add powerful search to their website. Swiftype Enterprise Search makes it easier for teams and organizations to collaborate and work efficiently across all the tools they use by unifying search in a single experience that is both personal and relevant to every team member.

Pros

  • Saves Time
  • Respectful
  • Fair
  • Includes Product Enhancements
Basis Technology

KonaSearch

Composite Score
6.6 /10
CX Score
7.0 /10

KonaSearch provides a single, universal search application within Salesforce that searches all Salesforce data along with content from external sources including SharePoint®, databases and Google Drive. For Salesforce, KonaSearch searches all fields on all objects for Sales Cloud, Service Cloud, Communities, and Force.com applications, including full text search of Attachments, Chatter Files, Articles and Documents, of any size.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Insufficient Data
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Traditional enterprise search and search engines don’t provide employees and customers with exact answers. They can’t understand the nuances of phrases and acronyms in your industry and accurately search through your complex documents in a timely manner. Watson Discovery solves these challenges. It is enterprise search that delivers specific answers to your queries while also serving up the entire document and supporting links, allowing your employees and customers to make informed decisions with confidence.

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ayfie indexes and structures content lightning fast so you can vastly accelerate knowledge discovery. With ayfie, empower employees to instantly find and use documents and data from any storage location. ayfie provides better content management to leverage content across platforms and environments. With ayfie, extract insights from unstructured content and eliminate the need to manually search through multiple document management systems, file servers, mailboxes or databases.

interface projects GmbH

INTERGATOR SMART SEARCH

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intergator is all about an intelligent company-wide and cross-system search engine, based on machine learning, which ensures that you quickly and easily access information within your enterprise. Regardless of whether the content is on file servers, databases, archives, DMS (data management systems) or emails, intergator indexes all these sources of information at the same time and delivers the needed results under consideration of respective access rights within a few seconds.

OpenText Corporation

OpenText IDOL

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OpenText IDOL Unstructured Data Analytics is an advanced search, knowledge discovery, and analytics platform. It uses AI and machine learning to leverage key insights stored deep within your unstructured data—including text analytics, audio analytics, video analytics, and image analytics.

Technia

EXALEAD

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Use EXALEAD to search, discover, and manage your information assets for faster, smarter decision-making, real-time unified data access, and improved productivity. EXALEAD is reshaping the digital content landscape with a platform that uses advanced semantic technologies. This brings structure, meaning and accessibility to previously unused or under-utilised data.

Insufficient Data
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Azure Cognitive Search is the only cloud search service with built-in AI capabilities that enrich all types of information to easily identify and explore relevant content at scale. Formerly known as Azure Search, it uses the same integrated Microsoft natural language stack that Bing and Office have used for more than a decade, and AI services across vision, language, and speech. Spend more time innovating and less time maintaining a complex cloud search solution.