Conversation Intelligence Software

Aviso’s out of box reports and extensible reporting framework enables CROs and operations leaders to visually inspect across their revenue cycle, from pipeline and opportunities to customer interactions and engagement, and forecast and attainment.

A cloud-based analytics app for marketing teams. CallRoot can track and record your phone calls with clients, place them on a map and compile statistics on your interactions with clients. It integrates seamlessly with popular CRM tools, like Pipedrive and Zapier.

Enthu.AI is Conversational Intelligence for smart contact centers & voice teams. Automate call QA process, streamline agent evaluation & improve call outcomes with Enthu’s speech-AI and conversation intelligence platform. Enthu enables contact centers coach their agents for improved outcomes. Enthu transcribes and analyzes every single customer conversation and derives actionable intelligence for faster & better agent performance. Enthu results in faster call QA, better coaching & feedback, and improved agent performance.

Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs.

VoiceOps helps call centers achieve extraordinary sales efficiency through great execution on customer calls by combining our proprietary Behavior Change Cycle with cutting-edge AI technology.

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.

Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.

Fireflies is an AI meeting assistant that joins your meetings and automatically takes notes for you. The AI assistant's name is Fred. Fireflies.ai helps your team transcribe, summarize, search, and analyze voice conversations.

Conversation Intelligence for sales teams. Convin helps you know the unknown with the goldmine of data sipped from your own sales calls. Break down your conversations in pieces to make decisions based on real data.

For enterprises looking for custom integrations, iovox offers a highly flexible API and full developer support. Iovox’s call tracking solutions can be used with or without global trackable numbers, and all solutions include analytics and a wide range of advanced features. The iovox enterprise solutions like WebConnect are popular with marketplaces, classifieds, and marketing departments.