Contact Center as a Service - Midmarket
Top Vonage Contact Center Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.

7.4

Composite
Score

+89

Emotional
Footprint

27

Reviews

Best Alternatives and Competitors to Vonage Contact Center

Compare how Vonage Contact Center stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Nextiva

Nextiva Contact Center

8.4

Composite
Score

+88

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Vonage Contact Center, Nextiva Contact Center is:

Easier to Implement

Better at Training

Better at Support

Easier to Customize

Better at Integrating

Easier to Use

CloudTalk

CloudTalk

8.3

Composite
Score

+91

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Vonage Contact Center, CloudTalk is:

Easier to Implement

More Transparent

Better at Training

Better at Support

More Respectful

Better at Integrating

Xtium

XTIUM CCaaS

7.9

Composite
Score

+95

Emotional
Footprint

35

Reviews

Reviews Say

Compared to Vonage Contact Center, XTIUM CCaaS is:

Easier to Implement

Better at Support

Better at Training

Easier to Customize

More Transparent

Better at Integrating

ComputerTalk

ice Contact Center​

7.7

Composite
Score

+96

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Vonage Contact Center, ice Contact Center​ is:

Better at Support

Easier to Implement

More Transparent

More Inspiring

More Reliable

Better at Training

Aircall

Aircall

7.6

Composite
Score

+84

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Vonage Contact Center, Aircall is:

Easier to Implement

Easier to Use

Better at Training

Better at Integrating

Less Efficient

Less Innovative

RingCentral

RingCentral Contact Center

7.5

Composite
Score

+87

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Vonage Contact Center, RingCentral Contact Center is:

Better at Training

More Transparent

Better at Support

Easier to Implement

Less Efficient

Less Inspiring

Most Popular Vonage Contact Center Comparisons