Contact Center as a Service - Midmarket
Top Nextiva Contact Center Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Integrated with Nextiva Phone System and the latest generative AI technology, Nextiva Contact Center enables organizations to engage with customers across channels and gives agents the nimble collaboration tools they need to increase first call resolution and improve customer satisfaction.

8.4

Composite
Score

+88

Emotional
Footprint

17

Reviews

Best Alternatives and Competitors to Nextiva Contact Center

Compare how Nextiva Contact Center stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

CloudTalk

CloudTalk

8.3

Composite
Score

+91

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Nextiva Contact Center, CloudTalk is:

More Respectful

Harder to Customize

Worse at Training

Harder to Implement

Worse at Support

Worse at Integrating

Evolve IP

Evolve IP CCaaS

7.8

Composite
Score

+94

Emotional
Footprint

35

Reviews

Reviews Say

Compared to Nextiva Contact Center, Evolve IP CCaaS is:

More Inspiring

More Transparent

More Respectful

Worse at Training

Harder to Implement

Worse at Support

ComputerTalk incorporated

ice Contact Center​

7.7

Composite
Score

+96

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Nextiva Contact Center, ice Contact Center​ is:

More Inspiring

More Transparent

More Respectful

Worse at Integrating

Worse at Training

Harder to Customize

Aircall Inc

Aircall

7.6

Composite
Score

+83

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Nextiva Contact Center, Aircall is:

Less Innovative

Less Efficient

Worse at Support

Harder to Customize

Worse at Training

Worse at Integrating

Vonage

Vonage Contact Center

7.4

Composite
Score

+88

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Nextiva Contact Center, Vonage Contact Center is:

Harder to Implement

Worse at Training

Worse at Support

Harder to Customize

Worse at Integrating

Harder to Use

RingCentral, Inc

RingCentral Contact Center

7.3

Composite
Score

+85

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Nextiva Contact Center, RingCentral Contact Center is:

Harder to Customize

Less Efficient

Harder to Implement

Worse at Integrating

Worse at Support

Worse at Training

Most Popular Nextiva Contact Center Comparisons