Contact Center as a Service - Midmarket
Top CloudTalk Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

8.3

Composite
Score

+91

Emotional
Footprint

39

Reviews

Best Alternatives and Competitors to CloudTalk

Compare how CloudTalk stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Ujet Inc

UJET CCaaS

8.5

Composite
Score

+94

Emotional
Footprint

22

Reviews

Reviews Say

Compared to CloudTalk, UJET CCaaS is:

More Inspiring

Easier to Use

Easier to Implement

Easier to Customize

Better at Training

Less Caring

Nextiva Inc

Nextiva Contact Center

8.4

Composite
Score

+88

Emotional
Footprint

17

Reviews

Reviews Say

Compared to CloudTalk, Nextiva Contact Center is:

Easier to Customize

Better at Training

Easier to Implement

Better at Support

Better at Integrating

Less Respectful

Evolve IP

Evolve IP CCaaS

7.8

Composite
Score

+94

Emotional
Footprint

35

Reviews

Reviews Say

Compared to CloudTalk, Evolve IP CCaaS is:

Easier to Customize

More Inspiring

Better at Support

Easier to Implement

More Reliable

Less Respectful

ComputerTalk incorporated

ice Contact Center​

7.7

Composite
Score

+96

Emotional
Footprint

20

Reviews

Reviews Say

Compared to CloudTalk, ice Contact Center​ is:

More Inspiring

Better at Support

More Reliable

Easier to Implement

Easier to Customize

Worse at Integrating

Dialpad

Dialpad Ai Contact Center

7.6

Composite
Score

+87

Emotional
Footprint

14

Reviews

Reviews Say

Compared to CloudTalk, Dialpad Ai Contact Center is:

More Inspiring

Easier to Implement

Less Respectful

Less Efficient

Less Caring

Less Innovative

Aircall Inc

Aircall

7.6

Composite
Score

+83

Emotional
Footprint

32

Reviews

Reviews Say

Compared to CloudTalk, Aircall is:

Easier to Use

Easier to Implement

Less Efficient

Less Innovative

Less Caring

Less Respectful

8x8

Experience Communications Platform

7.4

Composite
Score

+80

Emotional
Footprint

13

Reviews

Reviews Say

Compared to CloudTalk, Experience Communications Platform is:

Easier to Customize

Easier to Use

Less Caring

Less Efficient

Less Innovative

Less Respectful

Vonage

Vonage Contact Center

7.4

Composite
Score

+88

Emotional
Footprint

27

Reviews

Reviews Say

Compared to CloudTalk, Vonage Contact Center is:

Less Transparent

Harder to Implement

Worse at Training

Worse at Support

Less Respectful

Worse at Integrating

RingCentral, Inc

RingCentral Contact Center

7.3

Composite
Score

+84

Emotional
Footprint

19

Reviews

Reviews Say

Compared to CloudTalk, RingCentral Contact Center is:

Less Efficient

Less Inspiring

Less Caring

Worse at Integrating

Less Innovative

Less Reliable

Most Popular CloudTalk Comparisons