Top Hubspot Live Chat Alternatives and Competitors
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Connect with your website visitors in real time to convert new leads, close more deals, and provide better support to your customers.
Common Features
Scheduled Availability | Voice or Text Input | Wayfinding | Natural Language Processing | Application Programming Interface | Leads Generation | Integration With CRM | Workflow Processing | Personalized Service | Learning and Adaptability | Knowledgebase | Multi-channel | Translation
7.9
Composite
Score
+91
Emotional
Footprint
17
Reviews
Best Alternatives and Competitors to Hubspot Live Chat
Compare how Hubspot Live Chat stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Intercom
Intercom
9.1
Composite
Score
+96
Emotional
Footprint
92
Reviews
Reviews Say
Compared to Hubspot Live Chat, Intercom is:
Easier to Use
More Caring
Easier to Implement
Easier to Customize
More Innovative
Better at Integrating
The modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support.
Tidio
Tidio
9.0
Composite
Score
+97
Emotional
Footprint
47
Reviews
Reviews Say
Compared to Hubspot Live Chat, Tidio is:
More Caring
Easier to Customize
Easier to Implement
Easier to Use
More Innovative
Better at Integrating
Tidio is an all-round marketing and communication tool for growing your online business. Thanks to live chat software, business owners and customers can connect in real-time. Tidio chat offers the fastest and easiest way to support your website visitors. Tidio is a customer experience tool that helps small and medium businesses serve their clients efficiently.
Drift
Drift Conversation Cloud
8.8
Composite
Score
+94
Emotional
Footprint
47
Reviews
Reviews Say
Compared to Hubspot Live Chat, Drift Conversation Cloud is:
More Caring
More Innovative
Easier to Customize
Easier to Implement
Easier to Use
More Efficient
With Drift any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time.
ManyChat
ManyChat
8.4
Composite
Score
+86
Emotional
Footprint
33
Reviews
Reviews Say
Compared to Hubspot Live Chat, ManyChat is:
More Caring
Easier to Customize
Easier to Implement
Easier to Use
Less Inspiring
Less Transparent
Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.
LiveChat
LiveChat ChatBot
8.1
Composite
Score
+77
Emotional
Footprint
113
Reviews
Reviews Say
Compared to Hubspot Live Chat, LiveChat ChatBot is:
Better at Integrating
Easier to Customize
Less Reliable
Less Inspiring
Less Transparent
Less Innovative
LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat.
Dialogflow
8.1
Composite
Score
+94
Emotional
Footprint
33
Reviews
Reviews Say
Compared to Hubspot Live Chat, Dialogflow is:
More Caring
Easier to Implement
Better at Integrating
Easier to Customize
More Efficient
More Innovative
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Birdeye
Birdeye
8.1
Composite
Score
+95
Emotional
Footprint
31
Reviews
Reviews Say
Compared to Hubspot Live Chat, Birdeye is:
More Caring
Better at Support
Easier to Use
Easier to Implement
Better at Integrating
More Efficient
The single customer messaging software for your team to connect with leads and customers through texting, live chat and bulk messaging. Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
LAIYE
Laiye Chatbot
8.0
Composite
Score
+98
Emotional
Footprint
31
Reviews
Reviews Say
Compared to Hubspot Live Chat, Laiye Chatbot is:
Better at Support
More Innovative
More Efficient
Better at Integrating
Easier to Customize
Easier to Use
Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.
Landbot
Landbot
7.8
Composite
Score
+94
Emotional
Footprint
11
Reviews
Reviews Say
Compared to Hubspot Live Chat, Landbot is:
Easier to Customize
More Caring
Better at Integrating
Easier to Implement
More Innovative
Worse at Support
Engage leads, capture data and personalize client journeys in real-time.
Freshworks
Freshchat
7.7
Composite
Score
+84
Emotional
Footprint
22
Reviews
Reviews Say
Compared to Hubspot Live Chat, Freshchat is:
More Caring
Better at Integrating
More Innovative
Less Inspiring
Less Reliable
Less Efficient
Freshchat, a modern live chat software, by Freshworks, is built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, responses to visitors’ questions are smarter and faster.
Chatfuel
Chatfuel
7.5
Composite
Score
+79
Emotional
Footprint
12
Reviews
Reviews Say
Compared to Hubspot Live Chat, Chatfuel is:
Easier to Use
Less Transparent
Less Respectful
Worse at Training
Worse at Support
Less Reliable
The leading no-code chatbot platform for Facebook, Instagram, and Messenger
LivePerson
LivePerson Conversational Cloud
7.4
Composite
Score
+74
Emotional
Footprint
29
Reviews
Reviews Say
Compared to Hubspot Live Chat, LivePerson Conversational Cloud is:
Less Inspiring
Less Reliable
Less Efficient
Worse at Training
Less Innovative
Less Transparent
Create closer connections with your customers and drive meaningful outcomes, all from one place. Say hello to LivePerson’s Conversational Cloud.
Moveworks
Moveworks
7.0
Composite
Score
+67
Emotional
Footprint
11
Reviews
Reviews Say
Compared to Hubspot Live Chat, Moveworks is:
More Caring
Less Reliable
Less Inspiring
Less Efficient
Less Innovative
Less Transparent
Deliver instant help to your employees with Moveworks, the AI platform that automates support at work. Learn how Moveworks lets you focus on what matters.