Application Performance Management - Enterprise (APM) Tools

Application Performance Management - Enterprise

What is Application Performance Management - Enterprise Tools?

Application Performance Management (APM) software monitors software applications and strives to diagnose performance issues and maintain a high service level for users. The best APM software will increase user satisfaction and application performance and lower application support costs. More advanced APM solutions can diagnose performance issues across today's heterogeneous computing environments where workloads are deployed on-premises, in private clouds, public, and even hybrid clouds. Leading solutions use predictive analytics that enables IT to forecast capacity needs, deploy test scripts based on actual user workloads and pinpoint issues across user geographies and data center architecture components.

Data collected from reviewers in: organizations with 5,000 or more employees.

Common Features

  • Transaction Request Performance
  • Application Request Tracing
  • Application Logging
  • Error Reporting
  • Real User Monitoring
  • Code Performance Monitoring
  • Dependency Tracking
  • Server Monitoring
  • Application Metric Reporting
  • Scalability
  • Application Discovery
  • Automated Diagnostics
  • Domain-Centric AI/ML
  • Synthetic Monitoring (RUM)
  • Non-Commodity Operating Systems
  • Domain-Agnostic AI/ML
  • Enterprise Cloud Platform Support

Top Application Performance Management - Enterprise (APM) Tools

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Products: 13
Next Award: Jul 2025

Top Application Performance Management - Enterprise Tools 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

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Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product
Badge Winner
Badge Winner
Microsoft Corporation

Microsoft Azure Monitor

Composite Score
8.9 /10
CX Score
9.1 /10

Collect, analyse and act on telemetry data from your Azure and on-premises environments. Azure Monitor helps you maximise performance and availability of your applications and proactively identify problems in seconds.

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Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Acts with Integrity
Badge Winner
New Relic

New Relic

Composite Score
8.8 /10
CX Score
9.0 /10

New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.

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Pros

  • Helps Innovate
  • Efficient Service
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Composite Score
8.6 /10
CX Score
8.8 /10

ManageEngine Applications Manager provides deep-dive application performance monitoring with byte-code instrumentation, infrastructure monitoring, and digital experience monitoring from a single console. This allows IT teams to gain holistic visibility into transactions, isolate real-time issues, and deliver flawless end user experiences.

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Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
Badge Winner
Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.7 /10

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

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Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
Datadog

Datadog

Composite Score
8.3 /10
CX Score
8.5 /10

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

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Pros

  • Enables Productivity
  • Unique Features
  • Respectful
  • Saves Time
Composite Score
8.2 /10
CX Score
8.6 /10

Monitor any application, service, or request with Instana Application Performance Monitoring.

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Pros

  • Trustworthy
  • Enables Productivity
  • Client Friendly Policies
  • Acts with Integrity
Badge Winner
Composite Score
8.2 /10
CX Score
8.3 /10

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

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Pros

  • Saves Time
  • Respectful
  • Fair
  • Trustworthy
Composite Score
8.1 /10
CX Score
8.4 /10

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

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Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Effective Service
eG Innovations

eG Enterprise

Composite Score
7.7 /10
CX Score
8.1 /10

eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.

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Pros

  • Friendly Negotiation
  • Trustworthy
  • Efficient Service
  • Caring
Badge Winner
Badge Winner