Customer Success
Top Planhat Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance. We've always planned on becoming the CRM you run your entire business on. To achieve this, we haven't created a suite of specialized tools out of point solutions like hardcoded filters. Instead, we've built a distinct set of generic, interoperable building blocks that can be combined and recombined to meet specialized use cases.

7.4

Composite
Score

+81

Emotional
Footprint

18

Reviews

Best Alternatives and Competitors to Planhat

Compare how Planhat stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

8.8

Composite
Score

+90

Emotional
Footprint

52

Reviews

Reviews Say

Compared to Planhat, Intercom is:

More Inspiring

More Innovative

Easier to Use

Better at Integrating

More Reliable

Easier to Customize

Front

Front

8.5

Composite
Score

+95

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Planhat, Front is:

More Inspiring

Easier to Use

More Innovative

Better at Integrating

More Reliable

Less Efficient

HubSpot

HubSpot Service Hub

8.4

Composite
Score

+94

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Planhat, HubSpot Service Hub is:

More Inspiring

More Innovative

Easier to Use

Better at Integrating

More Reliable

Easier to Customize

Totango, Inc

Totango

7.9

Composite
Score

+90

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Planhat, Totango is:

More Inspiring

Easier to Use

More Caring

Better at Integrating

More Innovative

Harder to Implement

ClientSuccess

ClientSuccess

7.5

Composite
Score

+96

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Planhat, ClientSuccess is:

More Inspiring

More Innovative

Easier to Use

More Caring

More Transparent

Less Respectful

Custify

Custify

7.5

Composite
Score

+88

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Planhat, Custify is:

More Inspiring

More Innovative

More Reliable

Easier to Use

Harder to Implement

Harder to Customize

YNOT Partners INC.

UserGuiding

7.1

Composite
Score

+73

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Planhat, UserGuiding is:

Easier to Use

Less Inspiring

Less Efficient

Less Respectful

Less Innovative

Less Caring

ChurnZero

ChurnZero

7.1

Composite
Score

+73

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Planhat, ChurnZero is:

Easier to Use

Less Caring

Harder to Implement

Worse at Training

Less Efficient

Less Inspiring

Gainsight

Gainsight Customer Success

7.0

Composite
Score

+77

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Planhat, Gainsight Customer Success is:

Better at Integrating

Harder to Implement

Worse at Support

Less Transparent

Less Efficient

Worse at Training

Catalyst Software

Catalyst

7.0

Composite
Score

+60

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Planhat, Catalyst is:

Easier to Use

Less Transparent

Less Respectful

Less Efficient

Less Caring

Less Reliable

Most Popular Planhat Comparisons