Emotional Footprint Awards 2025
Desktop Publishing
SoftwareReviews names Canva for Teams, Adobe InDesign, and Microsoft SQL Server as Desktop Publishing Emotional Footprint Award Winners.
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Desktop Publishing
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Canva
Canva for Teams
Create on-brand marketing and internal content with our customizable and integrated design tool. Canva for Enterprise is ideal for growing teams who need all the productivity and smart design features of Canva Pro with advanced controls to collaborate and publish on-brand designs at scale.
9.3
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Adobe Systems
Adobe InDesign
Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.
8.9
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft SQL Server
Apply intelligence across all your data with SQL Server 2022. Whether your data is structured or unstructured, query and analyze it using the data platform with industry-leading performance and security. Regardless of where your data is stored, query and analyze it with the data platform known for performance, security, and availability.
8.6
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
96
Value Index
VALUE INDEX
Other Evaluated Vendors
VistaCreate
VistaCreate
VistaCreate (formerly Crello) is a new visual editor that simplifies the design process for everyone. It’s an easy solution that eliminates the need for complex design tools to create visuals. Now, you can create your own designs in just a few clicks. Choose your format, pick a template and customize it - 3 easy steps to an outstanding design.
8.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Alludo
CorelDRAW
CorelDRAW is a professional graphic design software solution for Windows, Mac, and web. Whether graphic design is a pastime, or you create with a purpose, CorelDRAW® Standard has everything you need to produce compelling graphics for home projects or your small business.
8.3
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Wondershare Technology
PDFelement
It’s never been easier to edit any text, images, pages, links, backgrounds, watermarks, headers and footers on your PDF, exactly like you would on a word document. You can even fix typos, rearrange pages, crop or swap a photo.
8.2
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Serif
Affinity Publisher
Optimised for the latest tech on Windows and Mac – and chosen by Apple as its Mac App of the Year – Affinity Publisher is the next generation of professional publishing software. From books, magazines and marketing materials, to social media templates, website mock-ups and more, this incredibly smooth, intuitive app gives you the power to combine your images, graphics and text to make beautiful layouts ready for publication.
8.0
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Apple
Pages
Pages is a powerful word processor that lets you create stunning documents, and comes included with most Apple devices. And with real-time collaboration, your team can work together from anywhere, whether they’re on Mac, iPad or iPhone, or using a PC.
8.0
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Publisher
Precisely layout and style text, pictures, borders, calendars, and more. In Publisher everything you add stays exactly the way you’ve designed it, in print, online, or in an email. Create everything from simple greeting cards and labels to professional newsletters and marketing materials using Publisher’s wide range of pre-designed templates. Share pixel-perfect printouts, send professional-quality email publications, or export to industry-standard non-editable formats.
7.7
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Lucid Software Inc.
Marq
Marq (formerly Lucidpress) Turn any design into a branded template for teams to customize their own content without losing brand control. Less production design, more time for strategic creative.
7.6
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Quark
QuarkXPress
QuarkXPress is a page layout and graphic design software. It lets anyone create and publish rich, compelling materials for print, web, e-readers, tablets and other digital media. With its professional design features, QuarkXPress is the must-have software for in-house, agency and independent designers.
6.5
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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