Emotional Footprint Awards 2024
Enterprise Resource Planning - Enterprise
SoftwareReviews names Oracle Fusion Cloud ERP, Microsoft Dynamics 365 ERP, Workday Enterprise Management Cloud, Oracle PeopleSoft ERP, and SAP S/4HANA Cloud as Enterprise Resource Planning - Enterprise Emotional Footprint Award Winners.
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Enterprise Resource Planning - Enterprise
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Oracle
Oracle Fusion Cloud ERP
Tomorrow’s leaders are those most capable of adapting to change today. Oracle Fusion Cloud ERP is a complete, modern, cloud ERP suite that provides your teams with advanced capabilities, such as AI to automate the manual processes that slow them down, analytics to react to market shifts in real time, and automatic updates to stay current and gain a competitive advantage.
8.4
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Dynamics 365 ERP
Enterprise resource planning (ERP) systems help organizations manage their businesses with efficiency and flexibility—bringing together finance, manufacturing, retail, supply chain, warehouse, and inventory. Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
8.2
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Oracle
Oracle PeopleSoft ERP
Reduce costs by automating and centralizing global transactional processes and your entire supply chain. Oracle delivers PeopleSoft FSCM releases with new features every quarter. See the latest highlighted features here.
8.1
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
SAP
SAP S/4HANA Cloud
An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.
8.1
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Workday, Inc.
Workday Enterprise Management Cloud
Enterprise resource planning (ERP) systems come with limitations. Even cloud-based ERP can slow you down. Workday introduces a new class of solutions—the enterprise management cloud—that is faster, smarter, and more agile. So you can run at your best and deliver extraordinary results.
8.1
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Other Evaluated Vendors
Oracle
Oracle E-Business Suite
Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user. Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality and expand the capabilities of existing features while helping you gain all the benefits of Oracle Cloud. Oracle E-Business Suite is a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.
7.6
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Infor (US), LLC
Infor ERP
Infor cloud ERP solutions deliver industry-specific capabilities without extensive customizations or integrations by combining the Infor cloud platform built on infrastructure services from Amazon Web Services® (AWS®) and Infor OS. By migrating critical business applications to the cloud, organizations experience automatic upgrades that deliver the latest advances in enterprise functionality.
7.3
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Unit4
Unit4 ERP
Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.
7.2
CX Score
CX
Score
+57
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
Oracle
Oracle JD Edwards EnterpriseOne ERP
Oracle’s JD Edwards software meets the demands for a modern and simplified user experience. Our purpose-built applications are aligned to how your users work. Integrated with digital technologies, our innovative approach increases productivity enabling your company to work smarter, faster, and ultimately achieve more.
6.9
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Ramco Systems
Ramco ERP
Ramco ERP is a comprehensive cloud ERP solution catering to the needs of fast growing enterprises embarked on digital transformation. Ramco's cognitive and post-modern ERP helps optimize complex business processes and enables organizations thrive digitally. Ramco ERP offers unified solution with flexible workflow based approach, bundled with In-memory based real-time optimization engine and powerful analytics. Ramco ERP is scalable and can be deployed on cloud or on premise. It supports integration with most of the existing business applications.
6.8
CX Score
CX
Score
+64
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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