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Emotional Footprint Awards 2024
Endpoint Protection - Midmarket
SoftwareReviews names as Endpoint Protection - Midmarket Emotional Footprint Award Winners.
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Endpoint Protection - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages


Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Other Evaluated Vendors
WithSecure
WithSecure Elements Endpoint Protection
WithSecure™ (formerly F-Secure) Elements Endpoint Protection is cloud-native, AI-powered endpoint protection that you can deploy instantly from your browser and manage easily from a single console. It integrates across all your endpoints, keeping your organization fenced in from attacks.
9.6
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
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72Reviews
ThreatLocker
ThreatLocker
ThreatLocker is an endpoint protection platform (EPP) offering cybersecurity controls to protect businesses from zero-day attacks. Enabling a Zero Trust posture, ThreatLocker operates with a default deny approach to reduce the attack surface and mitigate potential cyber vulnerabilities.
9.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
63Reviews
Broadcom
Symantec Endpoint Security
Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.
9.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
137Reviews
Acronis
Acronis Cyber Protect Cloud
With Acronis Cyber Protect Cloud, you can deliver integrated backup, disaster recovery, cybersecurity, and endpoint management at scale, while preserving your margins and streamlining your business operations with powerful automation capabilities and broad integrations.
8.7
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
88Reviews
OpenText Corporation
Webroot Business Endpoint Protection
Webroot® Business Endpoint Protection is a next-generation, fully cloud-based endpoint security solution that harness the power of machine learning to continuously monitor and adapt endpoint threat detection, protection, and prevention.
8.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
66Reviews
Crowdstrike
Crowdstrike Falcon Platform
Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.
8.4
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
59Reviews
Check Point
Check Point Endpoint Security
Check Point endpoint security solutions include data security, network security, advanced threat prevention, forensics and remote access VPN for complete endpoint protection. To simplify security administration, our endpoint suite products can be managed using a single console.
8.3
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
60Reviews
Avast Software s.r.o.
Avast Business Security
Defend against malware, phishing and virus attacks that expose your company to risk. Protect what matters most with on-premise or cloud-managed endpoint security.
8.3
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
91Reviews
Fortinet
FortiClient
FortiClient is an all-in-one comprehensive endpoint security solution that extends the power of Fortinet’s Advanced Threat Protection to end user devices. With the endpoint the ultimate destination for malware seeking credentials, network access and sensitive information, ensuring that your endpoint security combines strong prevention with detection and mitigation is critical.
8.0
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
38Reviews
Trellix
Trellix Endpoint Security
Protect and empower your workforce with an integrated security framework that protects every endpoint. Trellix (formerly McAfee Mvision) endpoint security solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep your organization safer and more resilient.
8.0
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
142Reviews
WatchGuard Technologies
Panda Endpoint Security
Our Cloud-native endpoint security integrates the technology and intelligence needed for advanced prevention, detection, containment and response to threats. It includes a full stack of integrated product options including encryption, patching, remote monitoring and management, and more.
7.7
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
37Reviews
For the full list of vendors in this space, click here.
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