Emotional Footprint Awards 2023
Strategic Sourcing
SoftwareReviews names Promena e-Procurement and Scanmarket as Strategic Sourcing Emotional Footprint Award Winners.
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Strategic Sourcing
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Promena
Promena e-Procurement
Promena provides its customers with the highest level of efficiency, control, time and labor savings in purchasing processes with its 4 main modules. E-Sourcing module helps customers to create RFx/e-Auction events. Customers can identify, select and collaborate with leading vendors. E-Procurement module helps businesses to manage the Catalog, Budget, Requisition and Purchase requisition-to-purchase process. With SxM module, customers can have a single database of their suppliers for their entire organization and the procurement processes. With the spend analysis module, customers can easily slice and dice all of the data running through the platform.
9.4
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Unit4
Scanmarket
Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services. Scanmarket is a source-to-contract (S2C) software provider that develops advanced functionalities in an effortless design. Our S2C solution is attuned to meet the needs of procurement, legal and finance professionals with applications for strategic sourcing, contract lifecycle management, and third-party risk management.
9.0
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Other Evaluated Vendors
GEP Worldwide
GEP SMART
GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.
8.3
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
JAGGAER Inc
Jaggaer
Putting you on the path to savings & efficiency with a robust platform to manage all your sourcing processes.
8.3
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Ivalua Inc
Ivalua
The Ivalua Strategic Sourcing solution provides a comprehensive, intuitive and collaborative toolset to automate sourcing of 100% of your spend no matter how simple or complex, tactical or strategic the sourcing process is. Ivalua helps you to effectively manage all your spend and suppliers on a single platform to generate value across the Source-to-Pay cycle.
8.0
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
SAP
SAP Ariba
Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Oracle
Oracle Sourcing
Oracle Sourcing is the enterprise application that drives more and better sourcing through online collaboration and negotiation. It is a key component of Oracle Advanced Procurement, the integrated suite that can dramatically cut all supply management costs. Because strategic sourcing is typically time-consuming and complex, few organizations are able to exploit all available sourcing opportunities. Oracle Sourcing increases the sourcing bandwidth of procurement professionals, so they can exploit many more savings opportunities and capture more value from each.
7.8
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Workday, Inc.
Workday Strategic Sourcing
Workday Strategic Sourcing (includes Scout RFP) streamlines the source-to-contract process. With unprecedented levels of collaboration and visibility, sourcing has never been easier.
7.8
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Xeeva Inc
Xeeva Sourcing
Operationalize your sourcing environment by fostering competition, encouraging value-add from your suppliers and delivering truly sustainable results.
7.6
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Coupa Software Inc
Coupa Strategic Sourcing
Uncover new sourcing opportunities. Consolidate your spend. Choose the right suppliers. Turn paper savings into cash savings with every purchase.
7.4
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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