Emotional Footprint Awards 2025
Application Lifecycle Management
SoftwareReviews names Azure DevOps, Jira, Inflectra SpiraTeam, and Rally Software as Application Lifecycle Management Emotional Footprint Award Winners.
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Application Lifecycle Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Microsoft Corporation
Azure DevOps
Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.
9.3
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Atlassian
Jira
JIRA Software is built for every member of your software team to plan, track, and release great software.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Broadcom
Rally Software
Easily coordinate every phase of your application development lifecycle—with our cutting-edge, continuous insight throughout the process. Our application lifecycle management solutions can get you where you need to go, from planning and development through deployment, management and beyond.
8.7
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Inflectra
Inflectra SpiraTeam
Inflectra offers a complete ALM solution. Why only address part of the lifecycle? SpiraTeam has the entire process covered, from requirements, testing, tasks, code, builds and bug-tracking all integrated. Therefore, take control of your project's development and software testing.
8.5
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
Perforce
Helix ALM
Manage all product development phases and artifacts—from requirements and user stories through QA cycles and deployment—with ONE SOLUTION.
8.5
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
OpenText Corporation
OpenText ALM Octane
OpenText™ ALM Octane includes integrated planning, continuous integration, test management, and release management. With these capabilities, Agile teams and DevOps toolchains deliver high-quality software with insight, traceability, analytics-focused end-to-end visibility, and continuous quality.
8.4
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Jama Software Inc
Jama Connect
Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.
8.3
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Digital.ai
Digital.ai Agility
Digital.ai Agility (formerly VersionOne) is an industry-leading enterprise agile planning solution that drives consistency and efficiency by scaling agile practices across all levels, from teams to the entire product portfolio.
8.0
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Siemens Digital
Polarion ALM
Connect teams and projects, and improve application development processes with a single, unified solution for requirements, coding, testing, and release.
7.8
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
PTC
Codebeamer
Intland Software's codebeamer is an industry-leading Application Lifecycle Management (ALM) platform for advanced product and software development. Offering all-in-one requirements, risk, and test management capabilities, codebeamer helps simplify complex product and software engineering at scale. This open, enterprise-grade platform extends ALM functionalities with product line configuration capabilities and unique configurability for complex safety-critical development & compliance processes.
7.5
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Visure
Visure Requirements ALM Platform
Visure offers a modern enterprise AI-powered ALM platform and requirements management software for organizations in safety-critical industries, enabling them to ease their compliance process, gain full traceability across the development cycle, reduce rework, and accelerate their requirements elicitation phase. It offers product and system development teams out-of-the-box features, including full traceability, tight integration with MS Word/Excel, FMEA risk management, test management, bug tracking, requirements testing, requirements quality analysis, requirement versioning and baselining, powerful reporting and standard compliance templates for ISO 26262, IEC 62304, IEC 61508, CENELEC 5012
7.4
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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