Emotional Footprint Awards 2023
Mobile Application Testing
SoftwareReviews names Appium, HeadSpin, Sauce Labs, BrowserStack App Automate, and Xcode as Mobile Application Testing Emotional Footprint Award Winners.
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Mobile Application Testing
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Appium
Appium
Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Sauce Labs
Sauce Labs
Build the most comprehensive mobile app testing strategy, from development to production
9.0
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Apple
Xcode
Xcode adds powerful new team development features, perfect for working with Xcode Cloud as well as with GitHub, Bitbucket, and GitLab collaboration features.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
BrowserStack
BrowserStack App Automate
Automated mobile app testing on real mobile devices. Say goodbye to your internal test grid.
8.8
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
HeadSpin
HeadSpin
Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle
8.8
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
Perfecto Mobile
Perfecto Mobile
We believe yours apps should perform no matter what. With Perfecto’s cloud-based solution, you can boost test coverage for fewer escaped defects while accelerating testing. From creation to execution and analysis, Perfecto has a proven, unified solution for your web and mobile testing needs.
8.7
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Amazon
AWS Device Farm
Improve the quality of your web and mobile applications by testing across desktop browsers and real mobile devices hosted in the AWS Cloud
8.6
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Apple
TestFlight
TestFlight makes it easy to invite users to test your apps and App Clips and collect valuable feedback before releasing your apps on the App Store. You can invite up to 10,000 testers using just their email address or by sharing a public link.
8.6
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Testlio
Testlio
Testlio brings together on-demand testing experts, strategic client services, and an integrated testing platform to reimagine software testing. Get the speed, quality, and coverage you need to ship with confidence.
7.7
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Digital.ai Software Inc
Digital.ai Continuous Testing
Digital.ai Continuous Testing (Formerly Experitest) enables enterprises to increase release velocity while providing their customers with satisfying, error-free experiences across all devices and browsers.
7.7
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Kobiton
Kobiton
Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.
7.5
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Applause
Applause
We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.
7.0
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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