TeamViewer Remote Logo
TeamViewer Remote Logo
TeamViewer

TeamViewer Remote

8.9 /10
Category
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Generous Negotitation

Feature Ratings

Average 87

Screen Share

89

File Transfer

89

Audio Conferencing VoIP

87

Video Conferencing

87

Audio Conferencing Call in Bridge

86

Keyboard Mouse Control

86

Virtual Whiteboard

86

Audio Controls

85

Application Share

85

Instant Messaging

84

Facilitator Functions

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

85

Business Value Created

85

Breadth of Features

85

Vendor Support

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

TeamViewer Remote Reviews

Hinesh B.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Admin console is awesome.

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

Administration with TV is easy to use compare to other products in the market. More features exist on admin side.

What is your favorite aspect of this product?

Web monitoring and remote control.

What do you dislike most about this product?

Taking remote access as admin taking long time for each session.

What recommendations would you give to someone considering this product?

To those who needs more features than remote control can purchase/ utilize this product.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Altruistic

Luiz O.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Likeliness to Recommend

8 /10

Pros

  • Inspires Innovation
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Cons

  • Under Delivered
  • Less Performance Enhancing
  • Less Caring

Berkay A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy collaboration

Likeliness to Recommend

7 /10

What differentiates TeamViewer Remote from other similar products?

Easy to use

What is your favorite aspect of this product?

Smooth interface

What do you dislike most about this product?

Some integration issues

What recommendations would you give to someone considering this product?

Have a demo first

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Caring

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