What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Respectful
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Manav M.
- Role: Operations
- Industry: Education
- Involvement: Initial Implementation
Submitted May 2024
The easiest and power packed tool- Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
1. Smartsheets is very easy to use, it has predesigned templates and is much faster in comparison to Microsoft excel 2. Cross team collaboration and communication is way too easy with smartsheets, the settings and filters applied by one user don’t impact working of other members. 3. The view cell history and the activity is a superb tool,
What is your favorite aspect of this product?
1.The view cell history and the activity is a superb tool, changes made in a individual cell with the data and time are easily available. 2.Also ,adding reminders (ensures timely completion without delays), attachments (helps inattaching supporting documents) in each row is a great feature. 3. Preparation of Interactive dashboards and Gantt charts enables data visualization in a simplified manner.
What do you dislike most about this product?
1. We can’t open smartsheets in desktop app like excel 2. Multiple tabs can’t be opened in a single spreadsheet 3. We can’t use excel shortcuts like ctrl a , ctrl alt down and others in smartsheets
What recommendations would you give to someone considering this product?
Smartsheets is a power packed tool with the potential to takeover the market currently catering to Microsoft Excel. The ability to add reminders, attachments, create interactive dashboards and Gantt charts makes it a preferred and perfect tool for office use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vidhi C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to plan, track and automate tasks.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is comparatively easy to learn. It gives a clear view of the status of all the projects.
What is your favorite aspect of this product?
It is user friendly and has a lot of features that makes it impactful.
What do you dislike most about this product?
Sometimes it lag in updating when multiple users are using it.
What recommendations would you give to someone considering this product?
Go for it! It helps in making better decisions based on real time data, automated workflows and execute at scale.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Dareck M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Robust project management features.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Strong project management features including calendars, Gantt charts, and card views in the Kanban style are all included in Smartsheet to assist teams in efficiently planning, carrying out, and overseeing projects.
What is your favorite aspect of this product?
For data-driven decision making, I like Smartsheet to create custom reports and dashboards that provide an overview of project progress and important KPIs.
What do you dislike most about this product?
Only more expensive plans offer some sophisticated features and premium functionalities.
What recommendations would you give to someone considering this product?
For automating repeated operations with custom rules, I suggest Smartsheet. This offers time-saving and error-reducing automatic alerts, reminders, and status updates.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
