What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Analytics Reporting
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Will R.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great product, but support disappoints.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
Breadth of product features.
What is your favorite aspect of this product?
Ease of administration
What do you dislike most about this product?
Vendor support.
What recommendations would you give to someone considering this product?
Make sure your rep is dedicated.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Vendor's Interest First
- Less Caring
- Vendor Friendly Policies
George C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
The wonders that this program performs in my work.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It is important to maintain a stable conversion and communication with each of my company's clients, with the help of RingCentral MVP this is totally possible since it provides me with multiple high-quality business calls to manage each of my sales and it is possible to record all aspects of these conversations so as not to lose sight of every detail, this program is really useful since it is a really comfortable space to negotiate without any complications that interrupt each one of these projects in the cloud, the functionality of this program differentiates it from rest.
What is your favorite aspect of this product?
The wonders that this program performs in my work area is to control the communication I have with all my clients in a clean and safe space to carry out each of these businesses with multiple clients and in distant locations, RingCentral MVP brings us closer and offers us having the support of recording all calls automatically for the safety of both parties to the negotiation, this is possible through your appeals and mobile versions for my devices as well as obviously from the security of my desk, it is always a pleasure to work with this program because I have the ease of using it from any moment.
What do you dislike most about this product?
In my personal case, I would like this program to be a little more interactive in calls and have the versatility to link other video conferences. The truth is that this program can be a bit basic when contacting clients in calls, there are no options to do The negotiation with my clients is much more dynamic as well as if the size and weight of each video were not so heavy, this is a problem when I want to share this video to other platforms, I would like it to be a little lighter.
What recommendations would you give to someone considering this product?
RingCentral MVP is the first program that he recommended to have a backup in each of the calls that are made on the web, it is always good to have the opportunity to see move me all the conversions and points that are established in a business and thanks to the help With this program you can have the enormous advantage of reviewing every detail to maintain the credibility of the sale, without a doubt it is worth having this program to automate the recording of all your businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fernando C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
I like to recommend RingCentral MVP.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
I did not believe how easy it would be to use this program and how well it fulfills its objective of running autonomously or manually if the user wishes, in every company that specializes in doing business via the web, RingCentral MVP is the best when starting a meeting or call with the most potential customers who wish to start a commercial process by this means, this software is capable of recording from beginning to end each of the words that can be part of a loyal or written contract, this program will archive this video automatically and will send it to the privacy of my email, this is fantastic.
What is your favorite aspect of this product?
The amount of storage space that this program provides to my system is incredible. This reinforces the advantage of having video archived in a safe and orderly manner for each of the deals that we constantly do in the cloud. RingCentral MVP helps us as a support in In case you want to see in detail everything that was discussed, I am very grateful for this program because thanks to it we can manage all the business processes that were made clear in the videoconferences, it is very useful to have within reach of your hand this program since it is a large number of calls that are made daily RingCentral MVP.
What do you dislike most about this product?
There are many people who have had problems with the technical service of this program, it is unfortunate how this department completely ruins the good experience you have been having with the program, since these people have not been of great help when we need to understand some aspect of the program. program that normally the technical service solves for you in a very short time, my experience when contacting these people has been a waste of time.
What recommendations would you give to someone considering this product?
I like to recommend RingCentral MVP because it fully meets its objective and you can record an endless number of calls that will facilitate your work and that of your company, RingCentral MVP is really easy to use and implement in your work since practically the program It plays automatically by itself and will send all the recordings directly to your email, this provides confidence and privacy when viewing all the fills you made.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing