What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Interactive Organizational Chart
Virtual Offices
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Microsoft Teams Reviews
Emmanuel B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of Use
What is your favorite aspect of this product?
Team collaborations
What do you dislike most about this product?
Product is Awesome
What recommendations would you give to someone considering this product?
Ease of use in a company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Karlijn v.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2024
Fine service but not outstanding.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Good security protection
What is your favorite aspect of this product?
Ease of chatting
What do you dislike most about this product?
I don't like the overview and having to log in multiple times per week.
What recommendations would you give to someone considering this product?
Will help the organization communicate.
Pros
- Client Friendly Policies
- Fair
- Altruistic
- Acts with Integrity
Cons
- Under Delivered
- Security Frustrates
JERRINE J.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its was an awesome and fantastic tool launched during Covid times ,, its good to use
What is your favorite aspect of this product?
We can share and take control and explain the remote person deligenty
What do you dislike most about this product?
The frequent disconnection during calls and remote connections. It just disconnects and unless the new patch is involved , it will not work
What recommendations would you give to someone considering this product?
Speed and sharing the screen features are very nice
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features