What is MailerLite?
Create advanced email marketing campaigns with features like automation, landing pages and surveys.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
91 Plan to Renew
89 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MailerLite?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Segmentation
Email Delivery
Auto-Responders
Dynamic Content
Email Templates
A/B Testing
Campaign Management
Contact Database
Mobile Optimized
Content Authoring
Basic Reporting and Analytics
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of Customization
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
MailerLite Reviews
Robert P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Emails and email marketing campaigns made easy
Likeliness to Recommend
What differentiates MailerLite from other similar products?
Ease of use is the main reason I use mailerlite. Pay only for the features you actually use; There's no need to shell out more money for features you'll never activate just to have more features. You make full use of the instrument. It is easy to set up and provides all the tools you need to launch your business and run it efficiently with the help of tags and automations.
What is your favorite aspect of this product?
I've used MailerLite for almost five years and it's an excellent tool. Every interaction with their help has been excellent and they dominate the industry in terms of support. It is quite easy to use thanks to the drag and drop editor. You can find most things covered in their good documentation. Plus, their support is top-notch.
What do you dislike most about this product?
Upgrading from classic MailerLite to the new version of MailerLite was an incredibly painful experience for me. Most of the items were moved, but they weren't set up correctly, so they weren't worth moving. I would have started from the beginning if I had known!
What recommendations would you give to someone considering this product?
Customer support is always willing to go the extra mile to help me, even if my MailerLite account is completely free. Whether you are using a paid or free account, the system is incredibly easy to use, feature-rich, and easy to integrate. The customer service representatives are friendly, approachable, and genuinely helpful on the rare occasion that problems arise.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Kathy H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Simple lead funnels with GetResponse
Likeliness to Recommend
What differentiates MailerLite from other similar products?
With its intuitive user interface, powerful automation features, responsive email design, and advanced analytics and reporting, GetRespons stands out as one of the best tools on the market.
What is your favorite aspect of this product?
Using GetResponse allows for quick launch of email campaigns. Running an ad hoc campaign takes less time with ready-to-use custom templates. Automation capabilities enable customer engagement. Among my favorite features is the abundance of landing pages and high-converting email templates that can be used to build a newsletter and email list.
What do you dislike most about this product?
One issue is the limited ability to customize email templates and the fact that the price increases based on the number of subscribers. When you upload contacts, the platform can be slow at times.
What recommendations would you give to someone considering this product?
Fast, simple and easy to use. As a feedback tool, easy-to-implement AR, reports and newsletters are fantastic. My day starts with a GR log and I use it every day. No matter what problem I had, the customer service team was there to help me.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Client Friendly Policies
Charlotte B.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2024
The best newsletters and the best support
Likeliness to Recommend
What differentiates MailerLite from other similar products?
Mailerlite is what I use to keep in touch with my readers on a weekly basis. I have a lot of control over the tool, and it's simple to use and yields beautiful results. They offer fantastic technical support that helps me out whenever I encounter problems. In most cases, my problem is fixed quickly since they are both competent and quick to respond. I adore them!
What is your favorite aspect of this product?
Customer Service is great! is great! Before the incredible product ever exists! In this modern day, it is really challenging to locate, observe, and acquire customer assistance. Unfortunately, it is correct. Having customer service makes a huge difference! You won't have to wait more than a day or two for an email response from MailerLite's support team. No, it's not an AI; that's great. Email support is often seen as a cold and uncaring approach to customer care by many. It is reasonable and, once again, unexpectedly quick, because MailerLite is global.
What do you dislike most about this product?
Truthfully, there isn't a single aspect of this service that I find objectionable. The UI was so extremely unintuitive and professional looking that I decided to leave MailChimp a long time ago.
What recommendations would you give to someone considering this product?
Since I believe the opinions of other authors I know who use MailerLite, I decided to give it a try. I have researched their pricing and features in comparison to other mailing providers, so when the time comes, I will upgrade to their premium plan. They provide a lot of free features, though. When I required help with a subject that wasn't addressed on the site or in the tutorials, the support team at MailerLite was quick to respond and provided the information I needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity