Infor WMS Logo
Infor WMS Logo
Infor (US), LLC

Infor WMS

6.2 /10
Category
Infor WMS
6.2 /10

What is Infor WMS?

Infor WMS is a best-of-breed, Tier-1 warehouse management system built on the cloud and is designed to streamline warehouse operations through advanced inventory management, labor management, 3PL billing and invoicing, 3D visualization, embedded analytics, and more.

Company Details


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Awards & Recognition

Infor WMS won the following awards in the Warehouse Management Systems category

Infor WMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor WMS.

80 Likeliness to Recommend

100 Plan to Renew

66 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor WMS?

0% Negative
23% Neutral
77% Positive

Pros

  • Respectful
  • Reliable
  • Continually Improving Product
  • Efficient Service

Cons

  • Under Delivered
  • Charges for Enhancements
  • Vendor Friendly Policies

Feature Ratings

Average 70

Location Management

76

Receiving and Put-Away

76

Pick, Pack & Load

70

Analytics and Reporting

68

Inventory Management

67

Shipping Management

67

Invoice Management

64

Purchasing

61

Returns Management

60

Forecasting and Planning

58

Labour Management

55

Vendor Capability Ratings

Average 65

Breadth of Features

70

Business Value Created

70

Ease of IT Administration

67

Usability and Intuitiveness

67

Quality of Features

65

Vendor Support

64

Ease of Data Integration

63

Ease of Customization

62

Product Strategy and Rate of Improvement

62

Ease of Implementation

61

Availability and Quality of Training

60

Infor WMS Reviews

Suleman - O.

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Fully customised software with amazing options

Likeliness to Recommend

10 /10

What differentiates Infor WMS from other similar products?

Friendly interface

What is your favorite aspect of this product?

Easy to customised

What do you dislike most about this product?

System Bugs

What recommendations would you give to someone considering this product?

Very easy and friendly to use

Pros

  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
  • Client Friendly Policies

Hashan C.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

FOCUSS THE SALES LET THE WMS HANDLES THE WAREHOUSE

Likeliness to Recommend

9 /10

What differentiates Infor WMS from other similar products?

Honestly, there is a number of positive things to talk about this software when it comes to the features! which are listed below, 1. Easy of using the software with connected PDTs for each zones in the warehouse 2. Smooth ASN generations and reports generation to top management 3. Despite initial investment; the ROI is beyond the expectation. 4. Ability to integrate with topnotch software like (Oracle) 5. Propper allocation of picking based on the parameters given(For Example based on FIFO and LIFO)

What is your favorite aspect of this product?

Other than day-to-day operations by using receiving, putaway dispatching the items to customers. there are many good things about this application. One solid feature is the ability to run numerous reports by using this software based on the user's requirements. For example, if you need to run reports to know the complete cycle of SKUs inside the warehouse from inbound to putaway and afterward the location to outbound; you can easily generate such reports. Likewise, the end-users are easily able to operate this software; therefore you do not need to allocate a big budget to hire experts to operate this application.

What do you dislike most about this product?

There are a few hiccups that prevail with this software but such cases have remedies but still need the intervention of expertise like IT and vendor support team! For example, it is obvious that WMS integrates with other top-notch ERP software; however the on-time integration with other related ERPs' is not occurring at the same time, hence the results are varying! In order to correct this, you need to have the expertise to resolve the matter and that consumes time. In order to overcome this, you need to have solid IT technicians.

What recommendations would you give to someone considering this product?

There are a few areas that the developers need to focus on in order to attract new customers and retain the existing customers. One area to focus on is, making things easier on the interface. For instance, make solid hotkeys to generate reports or run the functions. These initiatives would help users to work smoothly on this platform. Another area to develop is improving the boring working interface. The interface is much outdated and needs to add extra features to enhance the performance.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Inhibits Innovation

Moataz f.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates Infor WMS from other similar products?

Ease of use

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Documentations

What recommendations would you give to someone considering this product?

Take it on cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing