What is Everbridge Mass Notification?
Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Everbridge Mass Notification?
Pros
- Reliable
- Respectful
- Fair
- Friendly Negotiation
Cons
- Vendor's Interest First
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Message Status Reporting
Scheduled Messaging
Location-Based Notification
Contact Information Encryption
Multi-Channel Mass Notification
Distribution Lists
Single Sign-On (SSO)
Scripting
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Everbridge Mass Notification Reviews
Xavier B.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2022
Great for local emergency notifications!
Likeliness to Recommend
What differentiates Everbridge Mass Notification from other similar products?
It's fully integrated with so many more features. It's not just mass messaging.
What is your favorite aspect of this product?
Localized updates
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Get it to send multiple scheduled/unscheduled messages to a big team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Richard C.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted May 2021
Everbridge is perfect for emergency communication
Likeliness to Recommend
What differentiates Everbridge Mass Notification from other similar products?
Everbridge is the leader in this space. They can offer better pricing and features than their competitors. During our RFP process, the next closest vendor in requirements match was almost $300K more expensive. We got everything we wanted for a fraction of that price.
What is your favorite aspect of this product?
I love how easy it was to use. We were all trained, but it didn't take long to learn just by poking around and testing the platform. It is so easy to use. I also love the templates feature. Most of our messages play easy with templates, so that's a huge time saver.
What do you dislike most about this product?
Loading contacts was the worst part of the experience. There also isn't any integration between Active Directory and Everbridge, so when a change is made in AD, we have to remember to make the change in Everbridge too. I'm sure we're already imbalanced, and we're not even a year into using this on a day-to-day basis.
What recommendations would you give to someone considering this product?
Do your research, but know that Everbridge is the best for a reason. There are a lot of similar products, but none can offer you the features and functionality, and best yet the price, that Everbridge offers.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Alan M.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Outstanding product with many excellent features.
Likeliness to Recommend
What differentiates Everbridge Mass Notification from other similar products?
Total, comprehensive solution that can really get the message out!
What is your favorite aspect of this product?
The web experience is so effective.
What do you dislike most about this product?
Needs more interactive, scenario based training.
What recommendations would you give to someone considering this product?
Expand the web training into smaller bite sized pieces and allow for more real world examples of sending notifications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing