Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 86

Collaboration

90

Document Management

89

Resource Management

86

Workflow Management

86

Time & Expense Tracking

85

Planning and Scheduling

85

Reporting

84

Hierarchical Task Management

84

Dependency and Milestone Tracking

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

86

Ease of Implementation

85

Ease of IT Administration

85

Ease of Customization

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

80

Confluence Reviews

Parul B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Extensive Features For Team Collaboration

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Confluence is an excellent platform for team to collaborate and manage their documentation, projects, resources, timelines, reporting etc. It is feature rich and provides almost every feature that is required to manage things at an ease. It can act as a central repository for the teams and help avoid extensive documents to be electronically transferred over the mails causing unnecessary overhead. Instead one may upload the documents on confluence and share the access rights to the intended people thus achieving the required security.

What is your favorite aspect of this product?

Integration with popular software life cycle management platforms like JIRA and Rally has indeed helped users to link user stories to heavily sized documents on confluence at ease. A good level of traceability is achieved helping users to refer the right documentation for a respective requirement captured on JIRA/rally etc.

What do you dislike most about this product?

Sometimes, the search feature loads un-necessary results in the result set, thus causing an extra effort to be spent in order to find the documentation the user is looking for.

What recommendations would you give to someone considering this product?

On and all, Confluence is an excellent platform for the teams to collaborate and helps them to drive the project delivery relatively smoother. There are some wonderful features from reporting standpoint which helps teams to reflect the work down in the best possible way for management to understand and drive value out of it. For any organization, this should be a considerably good pick.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Sunil B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Perfect product for saving and uploading documents

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It can convert any external documents into a confluence page is one of the key ability it has to offer.

What is your favorite aspect of this product?

- I can document anything and share with any person in the organization . - Publish functionality is one the best thing I like it - Different kinds of code snippets, info panel , quote, decision , file and images , emojis , warning panel , success panels , erro panels , note panel , info panel , tables we can inserts - Ability to put restrictions

What do you dislike most about this product?

Nothing much I don't like about it

What recommendations would you give to someone considering this product?

If you wish to document project related information and attach different kinds of files then this is the best product to have . This is the safest product for managing documents and sharing no matter what is the size of the company

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Pratik H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Good document management platform. Lacks features

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Confluence is a fantastic tool for document management and sharing the artefacts effectively within the team. It provides excellent capabilities to edit the document, create templates, and various types of Dashboards. One may leverage the calendar feature to maintain the team level activities like birthdates, leaves etc. Integration with collaboration tools like JIRA and Rally helps users to manage software requirements and supporting documentation at ease.

What is your favorite aspect of this product?

Limiting the access of the documents to specific people as per the need basis is an excellent capability provided by Confluence. This way one can restrict the un-authorized access of the files and retain security.

What do you dislike most about this product?

The search results sometimes populates result set with items which has nothing to do with the search text provided. Given one has to scan through the results one by one, there is an extra capacity spend on striking these off and looking for relevant documentation.

What recommendations would you give to someone considering this product?

Overall Confluence is a very good tool for all type of organization due to cheaper license costs, effective document management. Integration may not be that effective with Microsoft suite but there are plugins which can help achieve this too. Capability to leverage various plugins helps create effective dashboard that can reflect good information in terms of team's performance, roadmap, etc.

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Trustworthy

Cons

  • Commodity Features

Most Popular Confluence Comparisons