What is CloudNine LAW?
Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCloudNine LAW Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on CloudNine LAW.
78 Likeliness to Recommend
88 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+60 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CloudNine LAW?
Pros
- Respectful
- Transparent
- Security Protects
- Friendly Negotiation
Cons
- Under Delivered
- Wastes Time
- Commodity Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Annotations
Review
Tagging Metadata and Organization
Audio Transcription
Classification and Data Parsing
Optical Character Recognition
Email Threading
Data Analysis and Visualization
Legal Hold
Native Format
Chain of Custody Preservation
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
CloudNine LAW Reviews
Ray J.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Aug 2020
Fantastic product!
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
fast availability
What is your favorite aspect of this product?
the favorite aspect is the user interface
What do you dislike most about this product?
nothing that I can think of
What recommendations would you give to someone considering this product?
get a trial version of the product to see if it fits your needs
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Jeff H.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2020
Cloud-nine performs outside the legal enviroment
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
Cloud-nine's eDiscovery solution has the price point, the ability to be customized, the training, the professional and knowledgeable user support, and the functions to successfully define, store, retrieve, and review and (as necessary) change documents to meet the regulatory requirements that it is required to meet. It's software is intuitive, effective, and well written. It's help staff, management, and development staff is open and willing to listen and then, if at all possible either change the overall product, or customize it to meet you company's requirements in these areas. I have not worked with an organization that excels so well in all of these areas. Working as a consultant with the team, my input and recommendations were passed along by the evaluation team, and those at the company who had the overall purchase authority, but I saw them work with me and my own suggestions, as well as those of their team, and contact and work with Cloude-nine and bring to fruition a solution that very much benefited the company's needs.
What is your favorite aspect of this product?
Intuitive, well written/not taxing the computing environment, the knowledge and willingness of their staff at practically all levels to meet the needs, and their clear friendliness and enjoyment in working in the environment and space that their product occupied.
What do you dislike most about this product?
There were a few hiccups and errors...but honestly, I do not know of any product of this scale, that through a well written and carried out specification and testing regiment does not. If they tell you they did, I would say that something is wrong. Anyway, this organization, as I have said earlier, responded overwhelmingly in the positive to issues and did their utmost to address them.
What recommendations would you give to someone considering this product?
Make sure you have an effective, well written and detailed specification for your needs, and then just as effective a testing and communication regiment to ensure that your company addresses, fairly, your plan with the vendor. Then be certain to effectively communicate all of it to the vendor, ensuring that the vendor knows precisely the weighting methodology you use for the various capabilities you are looking for and the time frames you need them by. The communicate them, and do all in our power to gauge the genuineness of the responses you receive from the vendor and then move forward being true to your specification and open to listening to the vendor as they go through the challenge of podding to it, being willing if at all possible to tweak things as you move along, if the things being tweaked are able to be done while still supplying the overall outcomes you seek.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Brandon S.
- Role: Operations
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2020
Quick and easy to follow.
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
Capacity and ability to scale up projects.
What is your favorite aspect of this product?
Efficiency with a huge volume of data.
What do you dislike most about this product?
Delays when technical issues occurred.
What recommendations would you give to someone considering this product?
Follow recommendations closely.
Pros
- Transparent
- Respectful
- Efficient Service
- Caring
Cons
- Less Performance Enhancing
- Less Inspiring
- Vendor's Interest First