BigCommerce

What differentiates BigCommerce from other similar products?

I looked at a lot of different companies offering similar services and found many of them very confusing to use when doing a test trial of their interface. I was recommended to BigCommerce by a friend who already used their services an had similar needs for a webstore as I do. In using the trial, I found that they have lots of really helpful info files and many have great videos on how to use the various features on their site. This really made a difference in setting up my store and the questions I had about making the switch over for both the website and my email, they were very helpful.

What is your favorite aspect of this product?

I find it quite easy to use, and has allowed me to create a website myself that I never thought was possible before. With the help of their videos and help pages, it did not take long for me to figure out the interface and have my website up and live. My customers are really loving the new website and find the checkout process much better then my previous web stores.

What do you dislike most about this product?

I will be honest in saying at this moment I can not think of anything I actually dislike about them, any problems or questions I have had, they have been great about helping with, and I have not had any issues running my webstore.

What recommendations would you give to someone considering this product?

Like with anything I would say have a look around and see if they have the features that will suite YOUR needs. If you are unsure drop their support a message and they will get back to you with help as fast as possible. They have a fantastic trial you can do, that will allow you to use their interface and start setting up a new site. I really loved this as it gave me a chance to see if I could figure out the interface and to see how much I could change my websites looks. I was thrilled with what I was able to accomplish, so recommend doing the trial and seeing if its right for you.

What differentiates BigCommerce from other similar products?

Overall layout and setup of the online store

What is your favorite aspect of this product?

WYSIWYG content management

What do you dislike most about this product?

Integrations are unreliable

What recommendations would you give to someone considering this product?

Check other services first as they may be simpler to use overall

What differentiates BigCommerce from other similar products?

The flexibility in the Catalog set-up and site display settings were lovely! It's great for beginners AND seasoned professionals.

What is your favorite aspect of this product?

I mainly worked within the graphics aspect of a BigCommerce shop, on behalf of a non-for-profit project, so having that vast amount of customization possibilities at my hands was important.

What do you dislike most about this product?

Sometimes, back-end errors would pop-up on occasion when trying to set up currencies for different regions, but Customer Service fixed everything in minutes after we contacted them.

What recommendations would you give to someone considering this product?

If it's your first e-commerce experience and you're going solo or have a small team, it's easy to start with! If you're a bigger company, you'll appreciate the details in every feature, front-to-back.