What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Effective Service
- Enables Productivity
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Discovery
Process Automation
Network Management
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
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TeamViewer Remote Reviews
JATIN G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Teamviewer : Alternate Ease Remote Desktop Tool
Likeliness to Recommend
Pros
- Saves Time
- Effective Service
- Inspires Innovation
- Client Friendly Policies
Francisco Javier S.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: End User of Application
Submitted May 2024
Great fot IT support for a minimum cost
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Fast and simple to get IT support or train partners
What is your favorite aspect of this product?
It's fast, easy to use and secure
What do you dislike most about this product?
No audio/video call integrated, just text chat
What recommendations would you give to someone considering this product?
Try the free version in your organization, it will become useful in short time
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Hinesh B.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Admin console is awesome.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Administration with TV is easy to use compare to other products in the market. More features exist on admin side.
What is your favorite aspect of this product?
Web monitoring and remote control.
What do you dislike most about this product?
Taking remote access as admin taking long time for each session.
What recommendations would you give to someone considering this product?
To those who needs more features than remote control can purchase/ utilize this product.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Altruistic