What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
2
Since last award
90 Plan to Renew
5
Since last award
87 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Cost Revenue Tracking
Dashboards, Analytics and Reporting
Expense Management
Cash Flow Management
Accounts Receivable Invoicing
Reconciliation
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Quickbooks Online Reviews
Om Prakash J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
An expensive decision, didn't meet requirements!
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Ease of use and cost is a plus, if you are a small company, QuickBooks is good for us, but cannot handle large set of data or complexities.
What is your favorite aspect of this product?
Multiple payment options Ease of use Invoice level data entry Ease of access
What do you dislike most about this product?
Customer support Login issues
What recommendations would you give to someone considering this product?
If you a small or a medium size enterprise, please go for the product it helps with the record keeping and maintenance is easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Cons
- Less Effective Service
- Less Caring
- Role: Finance
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Apr 2024
Excellent service
Likeliness to Recommend
Pros
- Caring
- Transparent
- Helps Innovate
- Continually Improving Product
Loveleen R.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Fantastic Product.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
The usage efficiency, technical support team and the cost.
What is your favorite aspect of this product?
Efficient product and helps to maintain me transparency in bookkeeping of business and also the users interface.
What do you dislike most about this product?
Nothing as such.
What recommendations would you give to someone considering this product?
Just go for it.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features