What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Emmanuel B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of Use
What is your favorite aspect of this product?
Team collaborations
What do you dislike most about this product?
Product is Awesome
What recommendations would you give to someone considering this product?
Ease of use in a company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhay Kumar S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Advanced task management, enhanced AI assistance.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams could benefit from enhanced task management integration, customizable notification settings, improved meeting transcription accuracy, virtual background customization, built-in project management tools, offline access, seamless third-party app integration, advanced analytics for team performance, AI-powered meeting summaries, and a more intuitive user interface for non-technical users.
What is your favorite aspect of this product?
offline access, seamless third-party app integration, advanced analytics for team performance, AI-powered meeting summaries, and a more intuitive user interface for non-technical users.
What do you dislike most about this product?
Common dislikes about Microsoft Teams include its occasionally cluttered and unintuitive interface, high memory usage, inconsistent notification system.
What recommendations would you give to someone considering this product?
It enhances productivity with its centralized workspace, supports remote and hybrid work environments, and offers strong security and compliance features suitable for various organizational needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Engin A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Efficient But Design Could Be Better
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I do like this tool as means of communication in the workplace its really efficient.
What is your favorite aspect of this product?
I do like the integrations of calendar into iPhone calendar so I can monitor everything from there.
What do you dislike most about this product?
I do not like the interface of the tool, I think this tool deserves a better interface.
What recommendations would you give to someone considering this product?
I do recommend them to connect this tool with native apps so it will be flawless in terms of work.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable