Dropbox

Dropbox Business

9.1 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 87

Electronic Signatures

Cognitive Content Services

Mobility Support

Team Collaboration

Access Control and Rights Management

Drag and Drop User Interface

Audit Trail

Large File Optimization

Enterprise Grade Security Controls

Real-Time Synchronization

Data Loss Prevention

Vendor Capability Ratings

Average 87

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2024

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Trustworthy
Effective Service
Client Friendly Policies

Phil S.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

My storage Cloud Companion

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Sharing documents, folders, and even large video files with the team is a breeze.

What is your favorite aspect of this product?

Dropbox keeps everything centralized and accessible, which is fantastic for keeping project timelines on track.

What do you dislike most about this product?

There have been a couple of times where version control issues caused a bit of a headache

What recommendations would you give to someone considering this product?

Dropbox Business is a solid choice if you need a secure, user-friendly platform for collaboration

Pros

Enables Productivity
Efficient Service
Saves Time
Fair

Dareck M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Secure file sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Through its analytics and reporting features, Dropbox Business offers insights into file access trends, activities, and storage space utilization.

What is your favorite aspect of this product?

I like Dropbox Business for its ability to send large files securely elsewhere and being able to specify expiration dates and password-protected transfers.

What do you dislike most about this product?

There are no sophisticated task and project management options in Dropbox Business.

What recommendations would you give to someone considering this product?

To mark files and folders for offline access on mobile devices, I suggest Dropbox Business.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Mobility Support Software is optimized for mobile usage.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Likeliness to Recommend

Pros

Phil S.

My storage Cloud Companion

Likeliness to Recommend

Pros

Dareck M.

Secure file sharing.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Electronic Signatures

Cognitive Content Services

Mobility Support

Team Collaboration

Access Control and Rights Management

Drag and Drop User Interface

Audit Trail

Large File Optimization

Enterprise Grade Security Controls

Real-Time Synchronization

Data Loss Prevention

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support