What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Transparent
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Branching and Logic
Data Analysis and Visualization
Role and User Management
APIs and Integration
Collaboration
Customizable Branding
Multi-Channel Distribution
Multi-Media Support
3rd-Party Integrations
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey Reviews
Abhishek K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2024
Creates attractive surveys that matter!
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
BI Analytics tab shows a complete analysis of the published surveys with accuracy. Administrator can access the admin tab (with user permissions) wherein entire org Surveys and BI Analytics can be viewed in a summarized format. Create survey workflow supports everything ranging from a drop-down to a sliding scale, this helps us in creating quite attractive survey forms.
What is your favorite aspect of this product?
Our finance team requires constant customer feedback in form of entry-forms or surveys, Zoho Survey helps us in creating effective & appealing surveys which are fun. This eventually helps us in tracking customer feedback and planning future path.
What do you dislike most about this product?
Zero customization available in free version. Longer string workflows result in validation errors that are difficult to narrow down. Lack of high quality templates: it's always handy to have ready made templates available for use but Zoho Survey lacks in the same.
What recommendations would you give to someone considering this product?
Try out the free version before purchasing a plan.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Commodity Features
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Ndereba M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Affordable, customizable, and great for Zoho users
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey stands out for being affordable, easy to use, and well-integrated with Zoho’s other tools. It offers great customization, strong reporting, and multilingual support, making it a solid choice for businesses.
What is your favorite aspect of this product?
My favorite aspect of Zoho Survey is its customization options. You can tailor the surveys to match your brand perfectly, from adding logos to changing themes. It makes the surveys feel more professional and engaging.
What do you dislike most about this product?
What I don’t love about Zoho Survey is that some of the more advanced features, like complex branching and reporting, are only available in the higher-tier plans. It might feel limiting if you're on the free or lower-tier plans.
What recommendations would you give to someone considering this product?
If you’re considering Zoho Survey, I recommend it if you’re already using other Zoho tools, as the integration is seamless. It’s perfect for creating professional surveys at an affordable price, but be aware that some advanced features require upgrading to a higher plan.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Anuj V.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Best in class online survey form for businesses !
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Creating and Distributing surveys through Zoho is easiest of all as it helps in immediate collecting of data and provides immediate result on submitting the responses. It is easy to use and navigate and can be taken in multiple languages without any challenge at all. It has wide variety of customizable templates and functionalities for enhancing the user experience and make it the best. It is one of the most affordable surveys as it is cost effective and can be bought and be used for longer time by small and mid sized businesses
What is your favorite aspect of this product?
Collecting responses have never been this easy. Zoho Survey helps in collecting responses and analyzing responses from thousands of data is just effortless without any issue. The surveys are sent in quick way on emails and other mode of contacts and can be filled in through any device. We have also added pole creator for collecting polls and extracting insights , sentiments and outcome from individual or group responses
What do you dislike most about this product?
No problem found. We are using it from past many years and no complaint filed at all with regard to same.
What recommendations would you give to someone considering this product?
I would urge new and existing businesses to adopt Zoho Survey for capturing responses in quick and trouble free way as its usability is seamless and easy to comprehend. Now, with new additional features for capturing, sorting and grading individual responses have also been seen which helps in filtering and tagging of specific individual responses and helps to segregate. The surveys are easily customized from individual to individual in minutes without much effort and it is never a time consuming effort at all. The creation of surveys and questionnaire can be done simultaneously without much push
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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