Sauce Labs Logo
Sauce Labs Logo
Sauce Labs

Sauce Labs

Composite Score
7.2 /10
CX Score
7.3 /10
Category
Sauce Labs
7.2 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Software Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

11% Negative
11% Neutral
78% Positive

Pros

  • Respectful
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 79

Test Load Balancing

85

Artifact Traceability

83

Test Coverage Analysis

83

Regulatory Compliance

81

Artifact Management

81

Test Environment Management

80

Analytics and Reporting

80

Test Planning

80

ALM Integration

79

Test Script Editor

78

Test Data Management

78

Vendor Capability Ratings

Average 80

Ease of Data Integration

84

Ease of Customization

84

Quality of Features

84

Availability and Quality of Training

82

Ease of IT Administration

81

Business Value Created

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Implementation

79

Vendor Support

68

Sauce Labs Reviews

Tahreem K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Reliable testing platform.

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs offers comprehensive cross-browser and mobile testing with real-device access, which sets it apart. Its cloud-based infrastructure allows easy scaling and running parallel tests, making it highly efficient.

What recommendations would you give to someone considering this product?

I recommend Sauce Labs for teams looking for robust, scalable testing solutions. However, it’s best to evaluate the pricing and ensure it fits within your budget and technical needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Krishna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Product!!

Likeliness to Recommend

8 /10

What differentiates Sauce Labs from other similar products?

Cross browser and Cross platform testing. Robust CI/CD Integrations Need dedicated serivece and professional service visual testing

What is your favorite aspect of this product?

The main aspect of Sauce Labs is its extensive cross-browser and cross-platform testing capabilities combined with its real device cloud for mobile testing.

What do you dislike most about this product?

Sauce Labs that could be considered a drawback is the cost, especially for smaller teams or organizations with limited budgets. some users might find the initial setup and configuration complex, particularly when integrating Sauce Labs into CI/CD pipelines or dealing with issues related to test flakiness.

What recommendations would you give to someone considering this product?

Yes, Definitely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kailash B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User Interface

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs stands out from other similar products in several key ways: Comprehensive Platform: Sauce Labs offers a comprehensive testing platform that supports web, mobile, and desktop applications, along with a wide range of operating systems, browsers, and devices.

What is your favorite aspect of this product?

One of my favorite aspects of Sauce Labs is its comprehensive platform that covers a wide range of testing needs. Whether it's web applications, mobile apps, or desktop software, Sauce Labs provides a scalable and efficient solution. I particularly appreciate its real device cloud, which allows for testing on actual devices, ensuring accurate results and better compatibility. The seamless integrations with CI/CD tools also make it easy to incorporate into existing development workflows, enhancing overall efficiency and collaboration within teams.

What do you dislike most about this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions. Learning Curve: Mastering all the features and capabilities of Sauce Labs can require a learning curve, particularly for teams transitioning from other testing tools or frameworks.

What recommendations would you give to someone considering this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions.

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Continually Improving Product